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Printouts Have Ghost Images
9665-09A
T
roubleshoot by checking the following steps:
Step 1: Checking the Paper and Toner Cartridge(P. 496)
Step 2: Checking the Occurrence of Ghost Images(P. 496)
Step 3: Checking the Maintenance Status of the Machine(P. 497)
Step 1: Checking the Paper and Toner Cartridge
Are You Using Appropriate Paper?
Check whether the paper in the machine is usable, and replace it with appropriate paper, as needed.
Usable Paper(P. 23)
Loading Paper(P. 138)
Have the T
oner Cartridge Reached the End of Their Lifetime?
Parts inside the toner cartridge may have deteriorated. If this symptom occurs, it is recommended to replace
the toner cartridge r
egardless of the remaining amount of toner or messages displayed.
Replacing the
T
oner Cartridge(P. 455)
Step 2: Checking the Occurrence of Ghost Images
Do Ghost Images Appear on the Same Page?
Setting [High Humidity Mode] to [On] may solve the problem.
T
ouch Panel Model
[Home] screen on the control panel [Menu] [Adjustment/Maintenance] [Adjust Image Quality]
[Special Processing] [High Humidity Mode] [On]
Black and White LCD Model
[Home] screen on the control panel [Menu] [Adjustment/Maintenance] [Adjust
Image Quality] [Special Processing] [High Humidity Mode] [On]
* Specifying [On]may lead to variations in the print density in environments with low humidity.
Do Ghost Images Appear with Str
eaks?
If you print on small-sized paper and then continue printing on a larger sized paper, ghost images may appear
in the unprinted sections of the paper. In this e
vent, setting [Reduce Ghosting 1] to [On] may improve the print
results.
Touch Panel Model
[Home] screen on the control panel [Menu] [Adjustment/Maintenance] [Adjust Image Quality]
[Special Processing] [Reduce Ghosting 1] [On]
Black and White LCD Model
[Home] screen on the control panel [Menu] [Adjustment/Maintenance] [Adjust Image
Quality] [Special Processing] [Reduce Ghosting 1] [On]
Troubleshooting
496
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