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SUPPORT
Technical Support
91
2. Tap on Make and scroll to select the vehicle’s make from the pull-down menu.
3. Tap on Enter DTC Code box, enter the numeric DTC you want to dene using the keyboard.
n Be sure to include all characters – letters and numbers.
4. Tap Search to begin the search.
n Search dialog appears with the retrieved denition.
5. Tap Cancel to return to the Tool Library selection screen
TECHNICAL SUPPORT
The Innova Electronics technical team is based in Irvine, California and is always ready to help!
To connect with Technical Support:
1. From the Home page, tap SUPPORT. (You can also access it from the Main Menu by tapping on Support)
n The Support selection dialog displays.
2. Tap the Technical Support button.
n The Technical Support dialog appears.
3. Tap Email Support.
n The Support by Email dialog displays.
n The Email eld shows the most recently entered email
address for the tablet. If no address was previous
entered, the Email eld shows an empty text box.
NOTE: You MUST provide a personal email address
to receive a reply from Innova Technical Support via
email.
4. To enter an Email address for the rst time:
n Tap the Email text box, then enter your personal email address.
5. To change an existing Email address:
n Tap Change. The current Email address displays in an editable text box.
6. Tap the Send button to send your email to Innova Technical Support.
n To cancel your message without sending, tap Cancel to return to the Technical Support dialog.
n A conrmation message displays. Tap Close to close the message.
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