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Error codes Error message Solution
71.13 Memory full. Cannot send
faxes.
Try either of the following:
• Continue and try sending the fax
again.
• Scan the original document one
page at a time, dial the fax
number, and then fax the
document.
71.40 Printer's time is
incorrect.
Configure the printer time. From the
home screen, touch Settings >
Device > Preferences > Date and
Time > Configure.
72.01 E-mail SMTP server not
set up. Contact system
administrator.
Try either of the following:
• Set up your e‑mail function. For
more information, see
“Configuring the e‑mail SMTP
settings” on page 47.
• Disable the error message. For
more information, see
“Disabling the 'SMTP server not
set up' error message” on
page 391.
72.02 Web Link server not set
up. Contact system
administrator.
Contact your system administrator.
72.04 Fax server To Format not
set up. Contact system
administrator.
Try either of the following:
• Touch Settings > Fax > Fax
Server Setup > General Fax
Settings.
Configure the To Format setting.
• Contact your system
administrator.
81.31 Replace roller kit,
recommended life
exceeded.
See
“Replacing the ADF roller kit”
on page 284.
83.20 Staples low or missing. Try either of the following:
• Remove, and then insert the
staple cartridge.
• Replace the staple cartridge. For
more information, see
“Replacing the staple cartridge”
on page 300.
Troubleshoot a problem 334
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