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Error codes Error message Solution
8.02, 8.03, 8.04, 8.05 Close door [x]. Keep the indicated door closed
unless performing maintenance.
8.06 Attach tray 5. Slide the tray to the left, and then
slide it back into place.
8.07 Close paper transport
cover F.
Keep the paper transport cover F
closed unless performing
maintenance.
8.08 Close the staple finisher
front door.
Keep the finisher front door closed
unless performing maintenance.
8.09 Close staple, hole punch
finisher top cover.
Keep the finisher top cover closed
unless performing maintenance.
9.00 Printer had to restart.
Last job may be
incomplete.
To uc h Continue to clear the
message and continue printing.
11.11, 11.21, 11.31, 11.41, 11.51 Load [source] with [type]
[size].
Load the indicated tray with paper.
For more information, see
“Loading
paper and specialty media” on
page 55.
11.12, 11.22, 11.32, 11.42, 11.52 Load [source] with [type]
[size] [orientation].
11.81, 11.91 Load multipurpose feeder
with [type] [size].
Load the multipurpose feeder with
paper. For more information, see
“Loading the multipurpose feeder”
on page 69.
11.82, 11.92 Load multipurpose feeder
with [type] [size]
[orientation].
12.11, 12.21, 12.31, 12.41, 12.51 Change [source] to [type]
[size].
Pull out the indicated tray, remove
paper, and then load the correct
paper type and size. For more
information, see
“Loading paper
and specialty media” on page 55.
12.12, 12.22, 12.32, 12.42, 12.52 Change [source] to [type]
[size] [orientation].
12.91 Change multipurpose
feeder to [type] [size].
Remove paper, and then load the
correct paper type and size. For
more information, see
“Loading the
multipurpose feeder” on page 69.
12.92 Change multipurpose
feeder to [type] [size]
[orientation].
31.00 Insert hole punch box.
1 Open the paper transport cover
F.
2 Remove the hole punch box.
3 Insert the hole punch box.
31.40 Reinstall missing or
unresponsive black
cartridge.
1 Open the front door.
2 Remove the cartridge.
3 Insert the cartridge.
4 Close the front door.
Troubleshoot a problem 330
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