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24
TO OBTAIN SERVICE
The owner shall have the responsibility to: Pay for all services and parts not covered
by the warranty; Prepay the freight to and from Service Department for any part or
system returned under this warranty; Carefully package the product using adequate
padding material to prevent damage in transit. The original container is ideal for this
purpose. Include in the package the owner’s name, address, daytime telephone
number, a detailed description of the problem, and your “RGA number.” (Call
1-877-689-2838) or e-mail help@nuwavenow.com to obtain the RGA (Return Goods
Authorization number). Provide the cooking system model & serial number and proof
of date of purchase (a copy of the receipt) when making claims under this warranty.
MANUFACTURER’S OBLIGATION
The Manufacturer’s obligation under this Limited Warranty is limited to repairing or
replacing any part of the infrared cooking system expressly covered by this Limited
Warranty which upon examination is found to be defective under normal use. The
Limited Warranty is applicable only within the continental United States and only to
the original purchaser of the manufacturer’s authorized channels of distribution. THE
LIMITED WARRANTY MAY NOT BE ALTERED, VARIED OR EXTENDED EXCEPT BY
A WRITTEN INSTRUMENT EXECUTED BY THE MANUFACTURER. THE REMEDY
OF REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS LIMITED WARRANTY
IS EXCLUSIVE. IN NO EVENT SHALL THE MANUFACTURER BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL DAMAGES TO ANY PERSON, WHETHER OR
NOT OCCASIONED BY NEGLIGENCE OF THE MANUFACTURER, INCLUDING
WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, COSTS OF SUBSTITUTION,
PROPERTY DAMAGE, OR OTHER MONEY LOSS.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation exclusions may not apply. This Limited Warranty
gives specific legal rights, and there may also be other rights which vary from
state to state. EXCEPT AS OTHERWISE EXPRESSLY PROVIDED ABOVE, THE
MANUFACTURER MAKES NO WARRANTIES EXPRESSED OR IMPLIED ARISING
BY LAW OR OTHERWISE, INCLUDING WITHOUT LIMITATION, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
TO ANY OTHER PERSON. READ YOUR OWNER’S MANUAL. IF YOU STILL HAVE
ANY QUESTIONS ABOUT OPERATION OR WARRANTY OF THE PRODUCT, PLEASE
CONTACT NuWave, LLC
1-877-689-2838 Monday
email: help@nuwavenow.com
Owner’s Manual
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