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17
Technical
1. Problem: The motor does not start.
Solution:
• There is a safety interlock to prevent the
motor from starting if it is not properly
assembled. Make sure the work bowl
and work bowl cover are securely locked
into position.
• If you are slicing or shredding and the
above solution does not work, make sure
that the food contents in the feed tube are
cut below the maximum fill line so that the
activation rod can engage the motor.
• If the motor still will not start, check the
power cord and outlet.
2. Problem: The food processor shuts off
during operation.
Solution:
• The cover may have become unlocked;
check to make sure it is securely in
position.
• A safety protector in the motor prevents the
motor from overheating, which is caused
by excessive strain. Press the Off control
button and wait 10 to 15 minutes to allow
the food processor to cool off before
resuming.
3. Problem: The food processor cover
becomes unlatched in the back and/or
makes a loud noise.
Solution:
• The back of the cover becoming unlatched,
and any related noise, will not prevent the
unit from working. Simply push down to
lock the back into position.
4. Problem: The motor slows down during
operation.
Solution:
• This is normal as some heavier loads (e.g.,
slicing/shredding cheese) may require the
motor to work harder. Simply reposition the
food in the feed tube and try again.
• The maximum load capacity may have
been exceeded. Remove some of the
ingredients and continue processing.
5. Problem: It is difficult to remove the
chopping/mixing blade from the work bowl.
Solution:
• These innovative blades have been
designed to lock in the work bowl to
prevent them from falling out when
emptying the contents of the bowl.
Using extreme care, use a little extra force
to remove the blade.
6. Problem: The food processor vibrates/moves
around the countertop during processing.
Solution:
• Make sure the rubber feet at the bottom of
the unit are clean and dry. Also make sure
that the maximum load capacity is not
being exceeded.
• This is normal as some heavier loads (e.g.,
slicing/shredding cheese) may require the
motor to work harder.
7. Problem: The large pusher falls out when the
cover is turned upside down.
Solution:
• The pusher lock feature, located above the
handle, should be pulled out.
WARRANTY
FULL TEN-YEAR
MOTOR WARRANTY
LIMITED THREE-YEAR
WARRANTY
This warranty is available to U.S. customers
only. You are a consumer if you own a Cuisinart
Elite Collection
®
2.0 12-Cup Food Processor
that was purchased at retail for personal,
family or household use. Except as otherwise
required under applicable law, this warranty is
not available to retailers or other commercial
purchasers or owners.
We warrant that your Cuisinart Elite Collection
®
2.0 12-Cup Food Processor will be free of
defects in materials and workmanship under
normal home use for three years from the date
of original purchase.
We recommend that you visit our website,
www.cuisinart.com for a fast, efficient way to
complete your product registration. However,
product registration does not eliminate the
need for the consumer to maintain the original
proof of purchase in order to obtain the
warranty benefits. In the event that you do not
have proof of purchase date, the purchase date
for purposes of this warranty will be the date of
manufacture.
If your Cuisinart Elite Collection
®
2.0 12-Cup
Food Processor should prove to be defective
within the warranty period, we will repair
it, or if we think necessary, replace it. To
obtain warranty
service, simply call our toll-
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