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11: Connection target not found
In the case of [Connect to smartphone(tablet)], is Camera Connect running?
• Establish a connection using Camera Connect ( ).
In the case of [Connect to EOS Utility], is EOS Utility running?
• Start EOS Utility and try to connect again ( ).
Are the camera and the access point set to use the same encryption key for
authentication?
• This error occurs if the encryption keys do not match when the authentication
method for encryption is [Open system].
Check upper- and lower-case letters, and make sure the correct encryption key for
authentication is set on the camera ( ).
12: Connection target not found
Are the target device and access point turned on?
• Turn on the target device and access point, then wait a while. If a connection still
cannot be established, perform the procedures to establish the connection again.
21: No address assigned by DHCP server
What to check on the camera
On the camera, the IP address is set to [Auto setting]. Is this the correct setting?
• If no DHCP server is used, configure the setting after setting the IP address to
[Manual setting] on the camera ( ).
What to check on the DHCP server
Is the power of the DHCP server on?
• Turn on the DHCP server.
Are there enough addresses for assignment by the DHCP server?
• Increase the number of addresses assigned by the DHCP server.
• Remove devices assigned addresses by the DHCP server from the network to
reduce the number of addresses in use.
Is the DHCP server working correctly?
• Check the DHCP server settings to make sure it is working correctly as a DHCP
server.
• If applicable, ask your network administrator to ensure the DHCP server is available.
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