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HP CF067A#BGJ User Manual
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HP CF067A#BGJ LaserJet Enterprise M725f All-in-One Monochrome Laser Printer
User Manual - Page 304
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Product introduction
Product comparison
Product views
Product front-right view
Product front-left view
Product input options
Interface ports
Serial number and model number location
Control panel
Control-panel layout
Control-panel Home screen
Control-panel cleaning
Control-panel help
Product reports
Connect the product and install software
Connect the product to a computer by using a USB cable and install the software (Windows)
Connect the product to a network by using a network cable and install the software (Windows)
Configure the IP address
Install the software
Connect the product to a computer by using a USB cable and install the software (Mac OS X)
Connect the product to a network by using a network cable and install the software (Mac OS X)
Configure the IP address
Install the software
Input trays and output bins
Supported paper sizes
Supported paper types
Configure trays
Configure a tray when loading paper
Configure a tray to match print job settings
Configure a tray by using the control panel
Alternative letterhead mode
Tray 1
Tray capacity and paper orientation
Load Tray 1
Tray 2 and Tray 3
Tray capacity and paper orientation
Load Tray 2 and Tray 3
500-sheet trays
500-sheet tray capacity and paper orientation
Load the 500-sheet trays
3,500-sheet high-capacity tray
3,500-sheet high-capacity input capacity and paper orientation
Load the 3,500-sheet high-capacity tray
Standard output bin
Stapler/stacker (z and z+ models only)
Parts, supplies, and accessories
Order parts, accessories, and supplies
Toner cartridges
Toner cartridge view
Toner cartridge information
Recycle toner cartridges
Toner-cartridge storage
HP policy on non-HP toner cartridges
Replace the toner cartridges
HP anticounterfeit Web site
Print when a toner cartridge is at estimated end of life
Enable or disable the Very Low Settings options from the control panel
Customer self-repair parts
Accessories
Toner cartridge
Toner-cartridge view
Toner-cartridge information
Recycle the toner cartridge
Toner-cartridge storage
HP policy on non-HP toner cartridges
Replace the toner cartridge
Staples (stapling models only)
Load staples
Print
Supported print drivers (Windows)
HP Universal Print Driver (UPD)
UPD installation modes
Change print-job settings (Windows)
Change the settings for all print jobs until the software program is closed
Change the default settings for all print jobs
Change the product configuration settings
Change print-job settings (Mac OS X)
Change the settings for all print jobs until the software program is closed
Change the default settings for all print jobs
Change the product configuration settings
Print tasks (Windows)
Use a printing shortcut (Windows)
Create printing shortcuts (Windows)
Automatically print on both sides (Windows)
Manually print on both sides (Windows)
Print multiple pages per sheet (Windows)
Select the page orientation (Windows)
Select the paper type (Windows)
Print the first or last page on different paper (Windows)
Scale a document to fit page size (Windows)
Create a booklet (Windows)
Select staple options (Windows)
Print tasks (Mac OS X)
Use a printing preset (Mac OS X)
Create a printing preset (Mac OS X)
Automatically print on both sides (Mac OS X)
Manually print on both sides (Mac OS X)
Print multiple pages per sheet (Mac OS X)
Select the page orientation (Mac OS X)
Select the paper type (Mac OS X)
Print a cover page (Mac OS X)
Scale a document to fit page size (Mac OS X)
Create a booklet (Mac OS X)
Select staple options (Mac OS X)
Additional print tasks (Windows)
Cancel a print job (Windows)
Select the paper size (Windows)
Select a custom paper size (Windows)
Print watermarks (Windows)
Additional print tasks (Mac OS X)
Cancel a print job (Mac OS X)
Select the paper size (Mac OS X)
Select a custom paper size (Mac OS X)
Print watermarks (Mac OS X)
Store print jobs on the product
Create a stored job (Windows)
Create a stored job (Mac OS X)
Print a stored job
Delete a stored job
Add a job-separator page (Windows)
Use HP ePrint
Use the HP ePrint software
Use Apple AirPrint
Connect the product to AirPrint
Find the product AirPrint name
Print from AirPrint
Change the AirPrint product name
Solve AirPrint problems
Use HP Smart Print (Windows)
Use easy-access USB printing
Print easy-access USB documents
Copy
Set new default copy settings
Make a single copy
Make multiple copies
Copy a multiple-page original
Collate a copy job
Staple a copy job
Copy on both sides (duplex)
Copy on both sides automatically
Copy on both sides manually
Reduce or enlarge a copy image
Optimize copy quality for text or pictures
Adjust the copy lightness/darkness
Set the paper size and type for copying on special paper
Use Job Build mode
Copy a book
Copy a photo
Scan/send
Set up scan/send features
Change default scan/send settings from the product control panel
Send a scanned document to a network folder
Send a scanned document to a folder in the product memory
Send a scanned document to a USB flash drive
Scan and save the document
Send a scanned document to one or more email addresses
Use the address book to send email
Add contacts to the address book from the product control panel
Send a document to email by using the address book
Scan a photo
Fax
Configure required fax settings
Fax Setup Wizard
Set or verify the date and time
Set or verify the date/time format
Configure fax dialing settings
Configure general fax send settings
Configure fax billing codes
Configure default options for fax send jobs
Configure fax receive settings
Use a fax printing schedule
Block incoming faxes
Create a blocked-fax list
Delete numbers from the blocked-fax list
Configure default options for fax receive jobs
Fax archiving and forwarding
Enable fax archiving
Enable fax forwarding
Create a speed dial list
Add a number to an existing speed dial list
Delete a speed dial list
Delete a single number from a speed dial list
Send a fax by entering numbers manually
Send a fax by using a speed dial
Search a speed-dial list by name
Send a fax by using fax address book numbers
Search the fax address book
Cancel a fax
Use Fax over VoIP networks
Fax reports
Fax activity log
Billing code report
Blocked fax list report
Speed dial list report
Fax call report
Manage the product
Configure IP network settings
Printer sharing disclaimer
View or change network settings
Manually configure IPv4 TCP/IP parameters from the control panel
Manually configure IPv6 TCP/IP parameters from the control panel
HP Embedded Web Server
Open the HP Embedded Web Server
HP Embedded Web Server features
Information tab
General tab
Copy/Print tab
Scan/Digital Send tab
Fax tab (Fax models only)
Troubleshooting tab
Security tab
HP Web Services tab
Networking tab
Other Links list
HP Utility (Mac OS X)
Open HP Utility
HP Utility features
Use HP Web Jetadmin software
Economy settings
Print with EconoMode
Optimize speed or energy use
Set sleep mode
Set the sleep schedule
Product security features
Security statements
IP Security
Sign in to the product
Assign a system password
Encryption support: HP High-Performance Secure Hard Disks
Lock the formatter cage
Upgrade the product firmware
Solve problems
Solve problems checklist
Factors that affect product performance
Restore factory-set defaults
Control-panel help
Paper feeds incorrectly or becomes jammed
The product does not pick up paper
The product picks up multiple sheets of paper
The document feeder jams, skews, or picks up multiple sheets of paper
Prevent paper jams
Clear jams
Jam locations
Auto-navigation for clearing jams
Clear jams in the document feeder
Clear jams in the output-bin area
Clear jams in the stapler/stacker
Clear staple jams
Clear jams in Tray 1
Clear jams in Tray 2 or Tray 3
Clear jams in the 500-sheet trays
Clear jams in the 3,500-sheet high-capacity tray
Clear jams from the toner-cartridge area
Clear jams in the fuser
Clear jams from the duplexer
Change jam recovery
Improve print quality
Print from a different software program
Set the paper-type setting for the print job
Check the paper type setting (Windows)
Check the paper type setting (Mac OS X)
Check the toner-cartridge status
Print a cleaning page
Visually inspect the toner cartridge
Check paper and the printing environment
Use paper that meets HP specifications
Check the environment
Check the EconoMode settings
Try a different print driver
Set the individual tray alignment
Improve copy quality
Check the scanner glass for dirt or smudges
Calibrate the scanner
Check the paper settings
Check the paper size and type configuration
Select the tray to use for the copy
Check the image-adjustment settings
Optimize copy quality for text or pictures
Edge-to-edge copying
Clean the pickup rollers and separation pad in the document feeder
Improve scan quality
Check the scanner glass for dirt or smudges
Check the resolution settings
Check the image-adjustment settings
Optimize scan quality for text or pictures
Check the output-quality settings
Clean the pickup rollers and separation pad in the document feeder
Improve fax quality
Check the scanner glass for dirt or smudges
Check the send-fax resolution settings
Check the image-adjustment settings
Optimize fax quality for text or pictures
Check the error-correction settings
Send to a different fax machine
Clean the pickup rollers and separation pad in the document feeder
Check the fit-to-page setting
Check the sender's fax machine
The product does not print or it prints slowly
The product does not print
The product prints slowly
Solve easy-access USB printing problems
The Retrieve from USB menu does not open when you insert the USB flash drive
The file does not print from the USB flash drive
The file that you want to print is not listed in the Retrieve from USB menu
Solve USB connection problems
Solve wired network problems
The product has a poor physical connection
The computer is using the incorrect IP address for the product
The computer is unable to communicate with the product
The product is using incorrect link and duplex settings for the network
New software programs might be causing compatibility problems
The computer or workstation might be set up incorrectly
The product is disabled, or other network settings are incorrect
Solve fax problems
Checklist for solving fax problems
What type of phone line are you using?
Are you using a surge-protection device?
Are you using a phone company voice-messaging service or an answering machine?
Does your phone line have a call-waiting feature?
Check fax accessory status
General fax problems
Use Fax over VoIP networks
Problems with receiving faxes
Problems with sending faxes
Fax error codes
Fax error messages on the product control panel
Send-fax messages
Receive-fax messages
Service settings
Settings in the Troubleshooting menu
Solve product software problems (Windows)
A print driver for the product is not visible in the Printer folder
An error message was displayed during the software installation
The product is in Ready mode, but nothing prints
Solve product software problems (Mac OS X)
The product name does not appear in the product list in the Print & Fax or the Print & Scan list
A print job was not sent to the product that you wanted
When connected with a USB cable, the product does not appear in the Print & Fax or the Print & Scan ...
Remove software (Windows)
Remove the print driver (Mac OS X)
Index
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Contents
Table of Contents
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290
Chapter 10 Sol
ve pr
oblems
ENWW
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File type: PDF
File name: 26648061_cf069a-bgj.pdf
File size: 6.85 MB
File Language: English
Pages: 310
Author: HP
File created: 2017-10-11
Published:
2023-09-24
Updated: 2023-09-24
Download File
Table of Contents
×
Product introduction
15
Product comparison
16
Product views
19
Product front-right view
19
Product front-left view
20
Product input options
21
Interface ports
22
Serial number and model number location
23
Control panel
24
Control-panel layout
24
Control-panel Home screen
24
Control-panel cleaning
26
Control-panel help
26
Product reports
28
Connect the product and install software
31
Connect the product to a computer by using a USB cable and install the software (Windows)
32
Connect the product to a network by using a network cable and install the software (Windows)
34
Configure the IP address
34
Install the software
35
Connect the product to a computer by using a USB cable and install the software (Mac OS X)
36
Connect the product to a network by using a network cable and install the software (Mac OS X)
37
Configure the IP address
37
Install the software
38
Input trays and output bins
41
Supported paper sizes
42
Supported paper types
45
Configure trays
46
Configure a tray when loading paper
46
Configure a tray to match print job settings
46
Configure a tray by using the control panel
46
Alternative letterhead mode
47
Tray 1
48
Tray capacity and paper orientation
48
Load Tray 1
48
Tray 2 and Tray 3
51
Tray capacity and paper orientation
51
Load Tray 2 and Tray 3
51
500-sheet trays
54
500-sheet tray capacity and paper orientation
54
Load the 500-sheet trays
54
3,500-sheet high-capacity tray
57
3,500-sheet high-capacity input capacity and paper orientation
57
Load the 3,500-sheet high-capacity tray
57
Standard output bin
59
Stapler/stacker (z and z+ models only)
59
Parts, supplies, and accessories
61
Order parts, accessories, and supplies
62
Toner cartridges
63
Toner cartridge view
63
Toner cartridge information
64
Recycle toner cartridges
64
Toner-cartridge storage
64
HP policy on non-HP toner cartridges
64
Replace the toner cartridges
65
HP anticounterfeit Web site
68
Print when a toner cartridge is at estimated end of life
69
Enable or disable the Very Low Settings options from the control panel
70
Customer self-repair parts
71
Accessories
74
Toner cartridge
75
Toner-cartridge view
75
Toner-cartridge information
76
Recycle the toner cartridge
76
Toner-cartridge storage
76
HP policy on non-HP toner cartridges
76
Replace the toner cartridge
77
Staples (stapling models only)
80
Load staples
80
Print
83
Supported print drivers (Windows)
84
HP Universal Print Driver (UPD)
84
UPD installation modes
85
Change print-job settings (Windows)
86
Change the settings for all print jobs until the software program is closed
86
Change the default settings for all print jobs
86
Change the product configuration settings
86
Change print-job settings (Mac OS X)
87
Change the settings for all print jobs until the software program is closed
87
Change the default settings for all print jobs
87
Change the product configuration settings
87
Print tasks (Windows)
88
Use a printing shortcut (Windows)
88
Create printing shortcuts (Windows)
90
Automatically print on both sides (Windows)
93
Manually print on both sides (Windows)
95
Print multiple pages per sheet (Windows)
97
Select the page orientation (Windows)
99
Select the paper type (Windows)
101
Print the first or last page on different paper (Windows)
104
Scale a document to fit page size (Windows)
107
Create a booklet (Windows)
109
Select staple options (Windows)
111
Print tasks (Mac OS X)
113
Use a printing preset (Mac OS X)
113
Create a printing preset (Mac OS X)
113
Automatically print on both sides (Mac OS X)
113
Manually print on both sides (Mac OS X)
113
Print multiple pages per sheet (Mac OS X)
114
Select the page orientation (Mac OS X)
114
Select the paper type (Mac OS X)
114
Print a cover page (Mac OS X)
114
Scale a document to fit page size (Mac OS X)
115
Create a booklet (Mac OS X)
115
Select staple options (Mac OS X)
116
Additional print tasks (Windows)
117
Cancel a print job (Windows)
117
Select the paper size (Windows)
117
Select a custom paper size (Windows)
117
Print watermarks (Windows)
118
Additional print tasks (Mac OS X)
119
Cancel a print job (Mac OS X)
119
Select the paper size (Mac OS X)
119
Select a custom paper size (Mac OS X)
119
Print watermarks (Mac OS X)
119
Store print jobs on the product
121
Create a stored job (Windows)
121
Create a stored job (Mac OS X)
123
Print a stored job
124
Delete a stored job
124
Add a job-separator page (Windows)
125
Use HP ePrint
126
Use the HP ePrint software
127
Use Apple AirPrint
128
Connect the product to AirPrint
128
Find the product AirPrint name
128
Print from AirPrint
128
Change the AirPrint product name
128
Solve AirPrint problems
129
Use HP Smart Print (Windows)
130
Use easy-access USB printing
131
Print easy-access USB documents
132
Copy
133
Set new default copy settings
134
Make a single copy
135
Make multiple copies
136
Copy a multiple-page original
138
Collate a copy job
140
Staple a copy job
142
Copy on both sides (duplex)
143
Copy on both sides automatically
143
Copy on both sides manually
144
Reduce or enlarge a copy image
146
Optimize copy quality for text or pictures
148
Adjust the copy lightness/darkness
149
Set the paper size and type for copying on special paper
151
Use Job Build mode
152
Copy a book
153
Copy a photo
155
Scan/send
157
Set up scan/send features
158
Change default scan/send settings from the product control panel
160
Send a scanned document to a network folder
162
Send a scanned document to a folder in the product memory
166
Send a scanned document to a USB flash drive
167
Scan and save the document
167
Send a scanned document to one or more email addresses
170
Use the address book to send email
173
Add contacts to the address book from the product control panel
173
Send a document to email by using the address book
175
Scan a photo
178
Fax
181
Configure required fax settings
182
Fax Setup Wizard
182
Set or verify the date and time
183
Set or verify the date/time format
183
Configure fax dialing settings
184
Configure general fax send settings
185
Configure fax billing codes
186
Configure default options for fax send jobs
187
Configure fax receive settings
188
Use a fax printing schedule
189
Block incoming faxes
190
Create a blocked-fax list
190
Delete numbers from the blocked-fax list
190
Configure default options for fax receive jobs
191
Fax archiving and forwarding
192
Enable fax archiving
192
Enable fax forwarding
192
Create a speed dial list
193
Add a number to an existing speed dial list
196
Delete a speed dial list
197
Delete a single number from a speed dial list
198
Send a fax by entering numbers manually
199
Send a fax by using a speed dial
201
Search a speed-dial list by name
203
Send a fax by using fax address book numbers
204
Search the fax address book
206
Cancel a fax
207
Use Fax over VoIP networks
208
Fax reports
209
Fax activity log
209
Billing code report
210
Blocked fax list report
210
Speed dial list report
210
Fax call report
210
Manage the product
211
Configure IP network settings
212
Printer sharing disclaimer
212
View or change network settings
212
Manually configure IPv4 TCP/IP parameters from the control panel
212
Manually configure IPv6 TCP/IP parameters from the control panel
213
HP Embedded Web Server
214
Open the HP Embedded Web Server
214
HP Embedded Web Server features
215
Information tab
215
General tab
215
Copy/Print tab
216
Scan/Digital Send tab
216
Fax tab (Fax models only)
217
Troubleshooting tab
218
Security tab
218
HP Web Services tab
219
Networking tab
219
Other Links list
219
HP Utility (Mac OS X)
220
Open HP Utility
220
HP Utility features
220
Use HP Web Jetadmin software
222
Economy settings
223
Print with EconoMode
223
Optimize speed or energy use
223
Set sleep mode
223
Set the sleep schedule
224
Product security features
226
Security statements
226
IP Security
226
Sign in to the product
226
Assign a system password
226
Encryption support: HP High-Performance Secure Hard Disks
226
Lock the formatter cage
227
Upgrade the product firmware
228
Solve problems
229
Solve problems checklist
230
Factors that affect product performance
232
Restore factory-set defaults
233
Control-panel help
234
Paper feeds incorrectly or becomes jammed
235
The product does not pick up paper
235
The product picks up multiple sheets of paper
235
The document feeder jams, skews, or picks up multiple sheets of paper
235
Prevent paper jams
236
Clear jams
237
Jam locations
237
Auto-navigation for clearing jams
237
Clear jams in the document feeder
238
Clear jams in the output-bin area
239
Clear jams in the stapler/stacker
240
Clear staple jams
242
Clear jams in Tray 1
245
Clear jams in Tray 2 or Tray 3
246
Clear jams in the 500-sheet trays
248
Clear jams in the 3,500-sheet high-capacity tray
250
Clear jams from the toner-cartridge area
253
Clear jams in the fuser
256
Clear jams from the duplexer
258
Change jam recovery
260
Improve print quality
261
Print from a different software program
261
Set the paper-type setting for the print job
261
Check the paper type setting (Windows)
261
Check the paper type setting (Mac OS X)
261
Check the toner-cartridge status
262
Print a cleaning page
262
Visually inspect the toner cartridge
263
Check paper and the printing environment
263
Use paper that meets HP specifications
263
Check the environment
264
Check the EconoMode settings
264
Try a different print driver
264
Set the individual tray alignment
265
Improve copy quality
267
Check the scanner glass for dirt or smudges
267
Calibrate the scanner
269
Check the paper settings
269
Check the paper size and type configuration
269
Select the tray to use for the copy
269
Check the image-adjustment settings
269
Optimize copy quality for text or pictures
269
Edge-to-edge copying
270
Clean the pickup rollers and separation pad in the document feeder
270
Improve scan quality
272
Check the scanner glass for dirt or smudges
272
Check the resolution settings
273
Check the image-adjustment settings
274
Optimize scan quality for text or pictures
274
Check the output-quality settings
274
Clean the pickup rollers and separation pad in the document feeder
275
Improve fax quality
277
Check the scanner glass for dirt or smudges
277
Check the send-fax resolution settings
278
Check the image-adjustment settings
279
Optimize fax quality for text or pictures
279
Check the error-correction settings
279
Send to a different fax machine
280
Clean the pickup rollers and separation pad in the document feeder
280
Check the fit-to-page setting
281
Check the sender's fax machine
282
The product does not print or it prints slowly
283
The product does not print
283
The product prints slowly
283
Solve easy-access USB printing problems
284
The Retrieve from USB menu does not open when you insert the USB flash drive
284
The file does not print from the USB flash drive
284
The file that you want to print is not listed in the Retrieve from USB menu
285
Solve USB connection problems
286
Solve wired network problems
287
The product has a poor physical connection
287
The computer is using the incorrect IP address for the product
287
The computer is unable to communicate with the product
287
The product is using incorrect link and duplex settings for the network
288
New software programs might be causing compatibility problems
288
The computer or workstation might be set up incorrectly
288
The product is disabled, or other network settings are incorrect
288
Solve fax problems
289
Checklist for solving fax problems
289
What type of phone line are you using?
289
Are you using a surge-protection device?
289
Are you using a phone company voice-messaging service or an answering machine?
289
Does your phone line have a call-waiting feature?
289
Check fax accessory status
290
General fax problems
290
Use Fax over VoIP networks
291
Problems with receiving faxes
292
Problems with sending faxes
293
Fax error codes
294
Fax error messages on the product control panel
294
Send-fax messages
296
Receive-fax messages
297
Service settings
297
Settings in the Troubleshooting menu
297
Solve product software problems (Windows)
299
A print driver for the product is not visible in the Printer folder
299
An error message was displayed during the software installation
299
The product is in Ready mode, but nothing prints
299
Solve product software problems (Mac OS X)
301
The product name does not appear in the product list in the Print & Fax or the Print & Scan list
301
A print job was not sent to the product that you wanted
301
When connected with a USB cable, the product does not appear in the Print & Fax or the Print & Scan ...
301
Remove software (Windows)
302
Remove the print driver (Mac OS X)
303
Index
305
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