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18
QUESTION ANSWER
Why did my dough/bread not rise well?
There are a number of factors that could result in a short rise. Be sure that the yeast is fresh and that all ingredients are room temperature (75ºF to 90°F).
If the liquids are too warm or too cold, they will not activate the yeast properly. Be sure the ingredients are put into the baking pan in the correct order.
Note that not all breads rise as much as others. Whole-wheat or whole-grain breads tend to be shorter than white breads. Also, breads with more sugar or
sweeteners, and ones that are enriched with eggs, will be taller than regular white breads.
Why is my bread sunken/uneven on the
top?
Humidity and room temperature can greatly affect the results of baked yeast breads. Keep the bread maker away from direct sunlight. If the humidity is
especially high, add an additional teaspoon per cup of flour used in the recipe.
Why does my yeast bread have an
underbaked/gummy texture?
The dough was too wet or possibly does not have enough white flour for gluten development. Add a bit more flour, 1 tablespoon per cup, or reduce the
amount of whole-wheat/grain flours in the recipe and substitute white flour.
Why does the interior of my yeast bread
have excessive holes?
This happens if either the bread is too wet or if too much yeast was used. Double-check the recipe and, if necessary, make changes by either adding
a small amount of flour or reducing the yeast slightly.
Why is my yeast bread heavy and dense?
This could be one of a few different issues. The mixture may be too dry as a result of not enough liquid or because lower fat substitutes were used.
Another reason may be not using enough yeast. If this is occurring in whole-wheat/grain bread, you may need to use vital wheat gluten to help with the
structure of the finished bread.
Why are the corners/edges of the bread
full of extra flour/not evenly mixed?
Sometimes ingredients stick to the corners of the pan, most commonly in the Cake or Gluten Free programs (both have more batter-like consistencies than
a dough). Check on the dough/batter during the first mixing/kneading cycle and pause to scrape down if necessary. Lightly coating the bread pan with a
flavorless vegetable oil will help to prevent this from happening as well. We do not recommend the use of canned nonstick cooking sprays, which can cause
damage to the coating of the baking pan and paddle over time.
How do I get the kneading paddle out of
the loaf?
There are two options. In most programs you can remove the paddle after you hear the Remove Paddle signal (prior to the final rise). If this is not an option,
or you were not present to remove it, wait until the bread is cooled and then, carefully take out the paddle (use caution because it may be hot).
Why is the unit smoking/producing a
burning smell?
Most likely this is from ingredients that fell into the bottom of the bread machine or onto the heating element. If it is excessive, unplug the unit and once
cool, clean the interior of the unit. Plug the unit back in and resume the program (the program will be stored in memory for a maximum of 15 minutes).
In most cases, the smoke/odor will be minimal and it will dissipate.
What do the error codes mean?
The display shows “HHH” (accompanied by beeps): The unit’s internal temperature is too high. This usually occurs when trying to make two successive
loaves. Open the lid and allow the unit to cool 10–20 minutes. The display shows “LLL” (accompanied by beeps): The unit’s internal temperature is
too low to bake bread. Stop the beeps by pressing the START/STOP/PAUSE button. The display shows “EEO”, “EEI”or "EE2" (accompanied by beeps):
Unplug the unit and contact your nearby service center.
Why did my mix-ins not get dispensed?
The automatic mix-in dispenser is not programmed for every Menu option. Refer to Programs and Timing (page 11) for more information on which programs
include mix-ins.
Why does my unit not start when I press
START/STOP/PAUSE?
Before being able to start the unit, you must confirm your selected settings by pressing the CONFIRM button. The indicator light on the START/STOP/PAUSE
button will be flashing, indicating you can start the program by pressing the START/STOP/PAUSE button. If the indicator light is not flashing, you will not be
able to press the START/STOP/PAUSE button.
TROUBLESHOOTING
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