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Troubleshooting
119
16
Version Information 16
Barcodes printed using applications
other than P-touch Editor cannot be
read.
If the barcode data was created using a landscape orientation, change the
Orientation setting in the Basic tab of the printer driver to Landscape and try
again.
Problem Solution
I do not know the version number of
the firmware for the Label Printer.
To check for the latest firmware:
1 Turn your Label Printer on.
2 Press and hold the Cutter ( ) Button for several seconds to print the report.
We recommend you use a 2.4" (62 mm) or wider DK Roll.
I want to confirm whether I am using
the latest version of the software.
Use the P-touch Update Software to confirm whether you have the latest
version.
For more information about the P-touch Update Software, see How to Update
P-touch Software on page 100.
Problem Solution
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