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Troubleshooting
194
9
USB Write-protected
The inserted USB flash drive is
write-protected.
Remove the write-protected USB flash drive, press
any button (ADS-2000e) or (ADS-2500We)
and then do one of the following:
Turn off the USB flash drive’s write-protection
and then try again.
Use a USB flash drive that is not write-protected.
Too Many Files on
USB
Your machine cannot save to a USB
flash drive if it contains too many files.
Remove the USB flash drive, press any button
(ADS-2000e) or (ADS-2500We). Delete
unused files or folders from the root folder of the
USB flash drive and then try again.
File Name Cannot
Be Used
The maximum sequential number for
the file name has been reached.
Press any button (see File Name Cannot Be Used
on page 220) (ADS-2000e) or (ADS-2500We)
and then do one of the following:
Delete unused files from the USB flash drive and
then try again.
Change the file name. See Save Scanned
Documents on a USB Flash Drive on page 123.
No Profile set
(ADS-2500We only)
No Scan to FTP profile or Scan to
Network profile is registered.
Configure the Scan to FTP profile or the Scan to
Network profile before using Scan to FTP or Scan to
Network. See Scan Documents to an FTP Server
(ADS-2500We only) on page 128 or Scan
Documents to a Shared Folder / Network Location
(Windows
®
) (ADS-2500We only) on page 134.
No Certificate
(ADS-2500We only)
The certificate does not exist, or is
corrupted.
Configure the settings under Signed PDF in the
Administrator tab in Web Based Management.
See Scan Documents to an FTP Server
(ADS-2500We only) on page 128 or Scan
Documents to a Shared Folder / Network Location
(Windows
®
) (ADS-2500We only) on page 134.
Address Book Full /
Address Full
The Address Book is full. Delete unnecessary email addresses and then try
again.
Registration Failed
(email Address)
The email address is too long.
You can enter an email address that contains up to
64 characters.
(Shortcut)
The maxium number of email
addresses in a shortcut has been
reached.
Delete unnecessary email addresses and then try
again.
Shortcuts Full The maximum number of shortcuts
has been reached.
Delete unnecessary shortcuts and then try again.
Cannot Delete The email address is registered in a
shortcut.
You cannot delete an email address used in a
shortcut. Delete the shortcut first, and then try again.
Access Denied Secure Function Lock is On. Call your administrator to check your Secure
Function Lock settings.
See User Restriction Functions on page 21.
Error message Cause Action
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