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128
Troubleshooting
This chapter lists some issues you might encounter while using your new
tablet. The following information can help you to easily resolve common
issues yourself. Please check this information for a resolution before you
take the phone in for service or call a customer service representative.
Issue Possible causes Possible corrective measures
No applications
can be set
The requested function is not
supported by your service
provider or registration is
required.
Contact your service provider.
Charging error
The battery is not charged. Charge the battery.
The outside temperature is too
hot or too cold.
Charge the tablet in a location
that’s within the recommended
temperature range (32
o
F -
113
o
F).
The battery has a contact
problem.
Check the charger and its
connection to the tablet.
No voltage is detected.
Plug the charger into a different
power outlet.
The charger is defective. Replace the charger.
The wrong charger is used.
Use only genuine LG
accessories.
Impossible to
receive / send
photos
The tablet’s internal memory is
full. (The full memory icon is
displayed in the Status bar.)
Delete some images from your
tablet.
Files do not open The file format isn’t supported.
Check the supported file
formats.
No sound
The tablet is set to silent mode
or vibration mode.
Check the Sound Profile in the
Sound menu to make sure that
the tablet is not set to Silent
mode or Vibration mode.
Hangs up or
freezes
Intermittent software problem.
Try to perform a software
update via the website.
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