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Troubleshooting
Problem Possible Cause Recommended Solution
Check the printer’s handshake protocol
setting. The setting used must match the one
being used by the host computer. See Host
Handshake.
If a driver is used, check the driver
communication settings for your connection.
Ensure that the flow control settings match.
Check the communication cable length. See
General Specifications on page 160 for
requirements.
A label format was sent to
the printer. Several labels
print, then the printer
skips, misplaces, misses,
or distorts the image on
the label.
The serial communication
settings are incorrect.
Check the printer driver or software
communications settings (if applicable).
The prefix and delimiter
characters set in the
printer do not match the
ones in the label format.
Verify the prefix and delimiter characters.
See Control Character and Delimiter
Character.
Check the communication settings on the
computer. Ensure that they match the printer
settings.
A label format was sent
to the printer but was not
recognized. The DATA
light flashes but no printing
occurs.
Incorrect data is being sent
to the printer.
If the problem continues, check the label
format.
Table 15Communications Problems(Continued)
Miscellaneous Issues
This tableidentifies miscellaneous issues with the printer, the possible causes, and the recommended
solutions.
For videos of some common procedures, go to
www.zebra.com/zt200-info.
149
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