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The "Phone Cord Connected to Correct Port on Fax" test failed
If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs
into a telephone wall jack.) Try removing the splitter and connecting the printer directly to the telephone wall
jack.
Plug the phone cord into the correct port
1. Connect one end of the phone cord to your telephone wall jack, then connect the other end to the port
labeled on the back of the printer.
NOTE: If you use the port labeled to connect to the telephone wall jack, you cannot send or receive
faxes. The port labeled should only be used to connect other equipment, such as an answering
machine.
Figure
10-1 Back view of the printer
1 Telephone wall jack.
2
Use a minimum 26 AWG phone cord to connect to the port on the printer.
2
. After you have connected the phone cord to the port labeled
, run the fax test again to make sure it
passes and the printer is ready for faxing.
3. Try to send or receive a test fax.
ENWW Get help in this guide 153
CAUTION: To reduce the risk of fire, use only No. 26 AWG or larger (For example, 24 AWG) UL Listed or
CSA Certified
Telecommunications Line Cord.
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