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2. Adjust both the left and right guides using your ngers and ensure that paper is evenly touching the end of
the input tray.
3. Insert the input tray back into position.
Clear paper jams
This topic helps you troubleshoot jams and paper-feed issues.
Introduction
The following information includes instructions for clearing paper jams from the printer.
Before you begin
CAUTION:
● Jams can occur in more than one location.
● Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by
sharp objects will not be covered by the warranty.
● When removing jammed media, pull the jammed media straight away from the product. Pulling jammed
media out of the product at an angle can damage the product.
● Use both hands to remove jammed paper to avoid tearing the paper.
Jam locations
Jams can occur at the following locations in the product.
Table 7-3
Jam locations
Feature Description
1 Cartridge access area
2 Input tray
36 Chapter 7Solve problems
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