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Try standing closer to the VCI to obtain more stable signals, and faster
communication speed.
In case of wired connection, check the cable connection between the tablet and the
VCI.
Check if the Connection LED on the VCI is illuminated for Bluetooth or USB.
Check if the Power LED on the VCI is flashing red, this may indicate there is a
hardware problem with the VCI, in this case contact for the technical support.
If the VCI is unable to establish a communication link, troubleshooting instructions will
appear. The following conditions are the possible causes:
The VCI is unable to establish a communication link with the vehicle.
You’ve selected a system for testing that the vehicle is not equipped with.
There is a loose connection.
There is a blown vehicle fuse.
There is a wiring fault on the vehicle or the adapter.
There is a circuit fault in the adapter.
Incorrect vehicle identification was entered.
Getting Started
Prior to first use of the Diagnostics application, make sure the VCI has been synchronized
with the tablet to establish a communication link. See
VCI Manager for details.
Vehicle Menu Layout
When the VCI is properly connected to the vehicle, and paired to the tablet, the platform
is ready to start the vehicle diagnosis. Tap the Diagnostics application on the MaxiCOM
Job Menu, the screen then opens the Vehicle Menu.
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