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information is then sent to your desired
service outlet.
This service outlet will then contact you
within 24 hours.
%
If you select Later after the service message
appears, the message is hidden and reap‐
pears after a certain period of time.
Transferred data during a service call
Observe the conditions of use for Mercedes me
connect and other services. These can be
obtained in the Mercedes me portal: https://
me.secure.mercedes-benz.com
When you make a service call via Mercedes me
connect, dat a will be transmitted.
The following data is transmitted if a service call
is made via Mercedes me connect:
R
Vehicle identification number
R
Reason for the initiation of the call
Mercedes-Benz emergency call system
Information on the Mercedes-Benz emer‐
gency call system
The Mercedes-Benz emergency call system only
functions in areas where mobile phone coverage
is available from the wireless service providers.
Insufficient network coverage from the wireless
service providers may result in an emergency
call not being transmitted.
The Mercedes-Benz emergency call system is
available for at least ten years starting from the
manufacturing date.
The ignition must be switched on before an auto‐
matic emergency call can be made.
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The Mercedes-Benz emergency call system
is activated at the factory.
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If you would like to deactivate the Mercedes-
Benz emergency call system, please contact
your dealership. If ownership of a vehicle
changes, e.g. because the vehicle concerned
is sold, the previous owner (i.e. the person
selling the vehicle) must inform the new
owner or contract partner (i.e. the person
buying the vehicle) that the Mercedes-Benz
emergency call system is deactivated.
Overview of the Mercedes-Benz emergency
call system
The Mercedes-Benz emergency call system can
help to decisively reduce the time between an
accident and the arrival of emergency services
at the site of the accident. It helps locate an
accident site in places that are difficult to
access.
The emergency call can be made automatically
(
→ page 318) or manually (→ page 318). Only
make emergency calls if you or others are in
need of rescue. Do not make an emergency call
in the event of a breakdown or a similar situa‐
tion.
Displays in the media display:
SOS READY: emergency call available
SOS NOT READY: the ignition is not on or there
is a malfunction with the emergency call system.
During an active emergency call, G appears
in the display.
Multimedia system
317
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