The E1 error code indicates that your Criterion washing machine is taking more than 30 minutes to fill with water, or the water level hasn't changed in five minutes after filling. This could be due to several factors:
- The lid is open: Ensure that the washer lid is fully closed, as the machine will not operate properly if it’s open.
-Water is leaking: Check for any water leaks that could be preventing the machine from filling properly. If there are leaks, the water may not be reaching the necessary level for operation.
Read more here
https://manualsfile.com/product/ph82u7p0ll.html#error-codes 
