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CHAPTER 12 TROUBLESHOOTING
12-11
7. Make sure that PROCESSOR=LATSYM is enabled on your VMS print
queue if you get any of the following symptoms:
- The queue pauses when you power off the print server for no apparent
reason.
- The print server generates excessive LAT traffic on the network
- Only one host computer can access the print server, others are locked
out.
8. If the VMS LAT symbiont abruptly terminates and shuts down one or
more queues, the problem may be the result of the inability of the
LAT symbiont to handle the load (particularly if you are printing
heavy graphics). Try creating multiple LAT processors (copy the
LATSYM.EXE file) and splitting the load among these processors.
9. If your VMS graphics printouts are distorted, make sure that you have
the LTA port set for PASSALL, PASTHRU, and TAB.
10.If you are having trouble printing PostScript files with VMS
(PostScript errors or no printout), make sure that you have the form
set for NOTRUNCATE and NOWRAP. Also, make sure you are not
trying to print a flag page (unless you are using DCPS) since the flag
page in the LAT symbiont is a non-PostScript text file.
11.If you are having trouble printing PostScript files (for example, from
DECprint Supervisor or from a Windows-based PATHWORKS PC),
try disabling binary mode on the printer with the command SET
PORT P1 BINARY DISABLED.
12.If you are printing across a wide area network bridge (for example,
Vitalink) and you get paused or stalled queues, increase the print
server circuit timer to 120 milliseconds with the command SET
SERVER TRANSMIT 120.
13.If you can print successfully from PATHWORKS using DOS but
have problems printing from Windows, try increasing the Device Not
Selected and Transmission Retry timeouts from the Windows Printer
Manager (select Printer Setup, select the desired printer, and press
the Connect button).
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