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→Set up your Amazon Alexa device for use with the [HomeHawk] app ( “Linking with your Amazon
Echo Show”, Page 32).
R You said an incorrect voice command.
→Say the correct voice commands ( “Using Amazon Alexa to control devices”, Page 33).
Images are not displayed or not displayed smoothly on Amazon Echo Show
R The bit rate setting is too high.
→Lower the bit rate setting ( “Adjusting the bit rate for Amazon Echo Show and Google Home”,
Page 26).
Google Home features
Refer to the following after checking the general troubleshooting information described in “General
information”, Page 85.
My Google Home device does not respond to my voice commands
R You have not set up your Google Home device for use with the [HomeHawk] app.
→Set up your Google Home device for use with the [HomeHawk] app ( “Linking with your Google
Home”, Page 34).
R You said an incorrect voice command.
→Say the correct voice commands ( “Using Google Home to control devices”, Page 35).
Images are not displayed or not displayed smoothly on my TV via Chromecast
R The bit rate setting is too high.
→Lower the bit rate setting ( “Adjusting the bit rate for Amazon Echo Show and Google Home”,
Page 26).
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Troubleshooting
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