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English 87
Troubleshooting
Problem Cause Action
Smoke comes out during
operation.
• During initial operation
• If there is food on the
heater
• Smoke may come from
the heater when you rst
use the oven. This is not a
malfunction, and if you run
the oven 2-3 times, it should
stop happening.
• Let the oven cool
sufciently and remove the
food from the heater.
There is a burning or
plastic smell when using
the oven.
• If using plastic or other
containers that are not heat-
resistant
• Use glass containers suitable
for hot temperatures.
The oven does not cook
properly.
• If the door is often opened
during cooking
• Do not frequently open
the door unless you are
cooking things that need to
be turned. If you frequently
open the door, the interior
temperature will be lower
and this may affect the
results of your cooking.
I can hear water boiling
during vapour cooking.
• This is because water is
heated using the steam
heater
• This is not a product
malfunction, so there is no
need to worry.
Vapour cooking does not
work.
• If there is no water in the
water supply tank
• Add water to the tank and
try again.
The set is warm during
pyro cleaning
• This is because pyro
cleaning uses high
temperatures
• This is not a product
malfunction, so there is no
need to worry.
There is a burning smell
during pyro cleaning.
• Pyro cleaning uses high
temperatures, so you may
smell food residue burning.
• This is not a product
malfunction, so there is no
need to worry.
Steam cleaning does not
work.
• This is because the
temperature is too high
• Let the oven cool and then
use.
NV73J9770RS_EU_DG68-00613E-05_EN.indd 87 2018-04-06 4:47:13
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