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7
Solving Problems .................................................................................................................................... 203
Scanner Light Status........................................................................................................................ 203
Solving Scanning Problems ............................................................................................................. 205
Product Does Not Turn On or Turns Off Unexpectedly................................................................ 206
Scanner Button Does Not Start Scanning.................................................................................... 206
Scanning Software Does Not Operate Correctly ......................................................................... 207
Cannot Start Epson Scan 2 ......................................................................................................... 208
Paper Feeding Problems............................................................................................................. 208
Paper Jam Problems ................................................................................................................... 210
Paper Protection Does Not Work Correctly ................................................................................. 219
Scanning is Slow ......................................................................................................................... 219
Solving Network Scanning Problems ............................................................................................... 220
Cannot Scan Over a Network ...................................................................................................... 221
Product Cannot Connect to a Wireless Router or Access Point .................................................. 222
Cannot Access Web Config......................................................................................................... 223
Forgot the Administrator Password ............................................................................................. 224
Network Software Cannot Find Product on a Network................................................................. 224
Solving Scanned Image Quality Problems ....................................................................................... 225
Back of Original Image Appears in Scanned Image .................................................................... 226
Image is Distorted or Blurry ......................................................................................................... 226
Characters are Not Recognized During Conversion to Editable Text (OCR)............................... 227
Ripple Patterns Appear in an Image............................................................................................ 227
Uneven Colors Appear in Scanned Image................................................................................... 227
Straight Lines in an Image Appear Crooked ................................................................................ 228
Scanned Image is Cropped ......................................................................................................... 228
Streaks Appear in All Scanned Images ....................................................................................... 228
Cannot Solve Problems in the Scanned Image ........................................................................... 228
Solving Invoice/Receipt Manager Problems..................................................................................... 229
Cannot Access an Accounting Service........................................................................................ 229
Cannot Import Invoice/Receipt Database .................................................................................... 230
License Key is Disabled............................................................................................................... 230
Checking Your Applications ............................................................................................................. 230
Checking Your Applications for Windows .................................................................................... 231
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