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• Windows 10: Click > Settings > Network and Internet > Proxy. Scroll down and set Use a
proxy server to On. Select Don't use proxy server for local (Intranet) addresses.
• Windows 8.x: Navigate to the Apps screen and select PC Settings > Network > Proxy. Scroll
down and set Use a proxy server to On. Select Don't use proxy server for local (Intranet)
addresses.
• Windows (other versions): Click or Start and select Control Panel > Network and Internet >
Internet Options > Connections > LAN settings > Proxy server > Bypass proxy server for
local addresses.
• Mac: Select System Preferences > Network > Advanced > Proxies. Register the local address
under Bypass proxy settings for these Hosts & Domains. For example, 192.168.1.*: Local
address 192.168.1.XXX, subnet mask 255.255.255.0.
Parent topic: Solving Network Scanning Problems
Forgot the Administrator Password
If you forget the password or inadvertently set it, contact Epson for assistance.
Note: In most cases, the default password is the product's serial number. If there is a "Password" label
attached to the back of the product, enter the 8-digit number shown on the label. If there is no
"Password" label attached, enter the serial number on the label attached to the base of the product for
the initial administrator password. If you restore the product to default settings, the administrator
password resets to the product serial number.
Parent topic: Solving Network Scanning Problems
Related tasks
Changing the Administrator Password in Web Config
Network Software Cannot Find Product on a Network
If EpsonNet Setup cannot find your product on a network, try these solutions:
• Make sure your product is turned on and connected to your network. Verify the connection using your
product control panel.
• Check if your network name (SSID) contains non-ASCII characters. Your product cannot display non-
ASCII characters.
• Make sure your product is not connected to a guest network.
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