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• Windows 7: Open the Windows Control Panel utility. Select Programs and Features. (In
Classic view, select Programs and click Uninstall a program.) Select the product software
program and click Uninstall/Change.
5. Restart your computer, then see the Start Here sheet to re-install your software.
Note: If you find that re-installing your product software does not solve a problem, contact Epson.
Parent topic: Uninstall Your Product Software
Uninstalling Product Software - Mac
In most cases, you do not need to uninstall your product software before re-installing it. However, you
can download the Uninstaller utility from the Epson support website to uninstall your product software as
described here.
1. To download the Uninstaller utility, visit epson.com/support (U.S.), epson.ca/support (Canada), or
latin.epson.com/support (Latin America) and select your product.
2. Follow the instructions on the screen to install the Uninstaller utility.
3. Quit all applications currently running on your Mac.
4. Double-click the Uninstaller icon.
5. In the Epson Uninstaller screen, select the checkbox for each software program you want to
uninstall.
6. Click Uninstall.
7. Follow the on-screen instructions to uninstall the software.
8. To reinstall your product software, see the Start Here sheet for instructions.
Note: If you find that re-installing your product software does not solve a problem, contact Epson. If you
cannot find the application you want to uninstall in the application list, you cannot uninstall using the
Uninstaller. In this situation, select Go > Applications > Epson Software, select the application you
want to uninstall, and then drag it to the trash icon.
Parent topic: Uninstall Your Product Software
Where to Get Help (U.S. and Canada)
If you need to contact Epson for technical support services, use the following support options.
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