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Parent topic: Solving Problems
Back of Original Image Appears in Scanned Image
If an image from the back of a thin original appears in your scanned image, select Settings > Scanner
Settings > Scan Settings in Epson ScanSmart and try these solutions:
• On the Main Settings tab, make sure you select the correct Image Type for your original.
• On the Advanced Settings tab, select Text Enhancement and choose a setting.
• On the Advanced Settings tab, select Remove Background and choose a setting.
Note: The Text Enhancement and Remove Background settings depend on the selected Image
Type.
Parent topic: Solving Scanned Image Quality Problems
Image is Distorted or Blurry
If a scanned image appears distorted or blurry, try these solutions:
• Make sure your original is not wrinkled or warped. This may prevent the original from laying flat when
passing over the scanner sensors.
• Do not move your original or your scanner during scanning.
• Your product will not operate properly while tilted at an angle. Place your product on a flat, stable
surface that extends beyond its base in all directions.
• Select Settings > Scanner Settings > Scan Settings in Epson ScanSmart, adjust the following
settings, and try scanning again:
• On the Main Settings tab, try increasing the Resolution setting.
• On the Main Settings tab, make sure you select the correct Image Type for your original.
• If the Image Type is set to Black & White, adjust the Threshold setting on the Advanced Settings
tab. (The Image Option must be set to None.)
• If the Image Type is set to Color or Grayscale, select the Unsharp Mask setting on the Advanced
Settings tab. Change the Text Enhancement setting to High.
Parent topic: Solving Scanned Image Quality Problems
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