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AXIS P1465-LE-3 License Plate Verifier Kit
Troubleshooting
Troubleshooting
Reset to factory default settings
WARNING
Possibly hazardous optical radiation is emitted from this product. It can be harmful to the eyes. Do not stare at
the operating lamp.
Important
Reset to factory default should be used with caution. A reset to factory default resets all settings, including the IP address, to
the factory default values.
Note
The camera has been precongured with AXIS License Plate Verier. If you reset to factory default, you will keep the license
key. You will not need to reinstall the application after a factory reset.
To reset the product to the factory default settings:
1. Disconnect power from the product.
2. Press and hold the control button while reconnecting power. See Product overview on page 66.
3. Keep the control button pressed for 15–30 seconds until the status LED indicator ashes amber.
4. Release the control button. The process is complete when the status LED indicator turns green. The product has been reset
to the factory default settings. If no DHCP server is available on the network, the default IP address is 192.168.0.90.
5. Use the installation and management software tools to assign an IP address, set the password, and access the device.
The installation and management software tools are available from the support pages on axis.com/support.
You can also reset parameters to factory default through the device’s webpage. Go to Maintenance > Factory default and click
Default.
Firmware options
Axis offers product rmware management according to either the active track or the long-term support (LTS) tracks. Being on the
active track means continuously getting access to all the latest product features, while the LTS tracks provide a xed platform with
periodic releases focused mainly on bug xes and security updates.
Using rmware from the active track is recommended if you want to access the newest features, or if you use Axis end-to-end system
offerings. The LTS tracks are recommended if you use third-party integrations, which are not continuously validated against the latest
active track. With LTS, the products can maintain cybersecurity without introducing any signicant functional changes or affecting
any existing integrations. For more detailed information about Axis product rmware strategy, go to axis.com/support/rmware.
Check the current rmware version
Firmware is the software that determines the functionality of network devices. When you troubleshoot a problem, we recommend
you to start by checking the current rmware version. The latest rmware version might contain a correction that xes your
particular problem.
To check the current rmware:
1. Go to the device interface > Status.
2. See the rmware version under Device info.
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