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• Adjust the print quality in the product software.
• Clean the paper path.
Note: Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that
extends beyond the base of the product in all directions.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Related references
Environmental Specifications
Paper Specifications
Related tasks
Selecting Extended Settings - Windows
Selecting Printing Preferences - Mac
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac
Loading Paper in the Cassette
Aligning the Print Head Using the Product Control Panel
Adjusting the Print Quality Using the Product Control Panel
Selecting Double-sided Printing Settings - Windows
Selecting Additional Layout and Print Options - Windows
Faint Printout or Printout Has Gaps
If your printouts are faint or have gaps, try these solutions:
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• The ink cartridges may be old or low on ink, and you may need to replace them.
• Make sure the paper type setting matches the type of paper you loaded.
• Make sure your paper is not damp, curled, old, or loaded incorrectly in your product.
• Align the print head.
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