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If you have a problem with your camcorder, refer to this section. Sometimes what you
think is a malfunction of the camcorder may have the simplest of solutions - please
read the "CHECK THIS FIRST" box before going on to the more detailed problems
and solutions. Consult your dealer or a Canon Service Center if the problem persists.
CHECK THIS FIRST
Power supply
Is the battery charged? Is the compact power adapter correctly connected to the
camcorder? (_ 23)
Recording
Did you turn the camcorder on and set the mode dial to %m or _ ? If you are recording
on a memory card, is one correctly inserted into the camcorder? ([_ 32)
Playback
Did you turn the camcorder on and set the mode dial to _ or a? If you are playing
back recordings from a memory card, is one correctly inserted into the camcorder?
(_ 32} Does it contain any recordings?
Power source
The camcorder will notturn on or it turns off by itself.
- The battery pack is exhausted.Replaceor chargethe battery pack ([_[_ 23).
- Removethe battery pack and reattach it correctly.
Cannot charge the battery pack.
- Make surethe camcorder is off so charging can start.
- The battery pack is too hot. Charging will start once the battery packtemperature is below 40 °C (104 °F}.
- Chargethe battery pack in temperaturesbetween O°C and 40 °C (32 °F and 104 °F).
- The battery pack is damaged.Use adifferent battery pack.
A noise can be heardfrom the compact power adapter,
- A faint soundcan be heard while the compact power adapter is connectedto a power outlet.This is not a
malfunction.
After using the camcorder for a long time, it becomes hot.
- This is not a malfunction.Turn off the camcorder and let it cool down before resuming use.
The battery pack is exhausted extremely quickly even at normal temperatures.
- The battery may havereached the end of its battery life. Buya new battery pack.
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