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15
IF YOU HAVE A PROBLEM
Most problems with the food processor are easily
solved. Provided are some possible problems and
their solutions.
Food is unevenly chopped
Do not process too much food at one time. Food
should be in uniform pieces. Pulse several times
and then run continuously.
Liquid leaks from bottom of bowl onto
motor base
Remove bowl from base as soon as you finish
processing. Do not remove metal blade first.
When bowl and blade are removed together,
blade drops down and forms an almost perfect
seal against the bowl.
Liquid leaks out between bowl and cover when
machine is running
You added too much liquid. Never use more than
2
3
⁄4 cups thin or 5 cups thick liquid. The thicker
the liquid, the more you can use. Examples of
thick liquids include pancake or cake batter.
Slices are uneven or slanted
Pack feed tube more carefully, as described on
pages 12 through 14. Maintain even pressure on
pusher.
Carrots, or similar food, fall over in feed tube
Cut food into enough short pieces of equal height
to fill feed tube. To slice one or two pieces, use
small feed tube. Cut carrots in half and insert one
piece point down and the other stem down.
Sliced or shredded food piles up on one side
of work bowl
This is normal. Remove disc occasionally and
even out food. When food gets close to bottom of
disc, empty work bowl.
A few pieces of food remain on top of slicing
or shredding disc
This is normal. In most cases, you can shred
more of the food by moving the large pusher up
and down, allowing the piece to be shredded, or
by repositioning the piece in the feed tube and
reshredding it.
Soft cheese like mozzarella spreads out and
collects on top of shredding disc
The cheese was not cold enough, or the pres-
sure on the pusher was too hard. To shred soft
cheese, do not push – rather let the cheese go
through by itself. Tap on the pusher to guide
cheese through.
CLEANING, STORING AND MAINTENANCE
Keep your food processor ready to use on
the kitchen counter. When not in use, leave
unplugged. Don’t leave the pusher assembly in
locked position; this could damage the on-off
mechanism.
Store the blade and discs as you would sharp
knives — out of the reach of children. The Disc
and Blade Holders (optional accessories) offer
safe and convenient storage.
All parts except the motor base are dishwasher
safe, and we recommend washing them in the
dishwasher on the top rack. Due to intense water
heat, washing the work bowl and work bowl cover
on the bottom rack may cause damage over time.
Insert the work bowl upside down. Remember
where you place the sharp blade and discs, and
be certain to unload the dishwasher carefully.
To simplify cleaning, rinse the work bowl, cover,
pusher assembly and blade or disc immediately
after use. Openings at the bottom of the large
pusher provide drainage and make cleaning easy.
If food lodges in the pusher, remove it by running
water through pusher or using a bottle brush.
If you wash the blade and discs by hand, do
it carefully. Avoid leaving them in soapy water
where they may disappear from sight. To clean
the metal blade, fill the work bowl with soapy
water, hold the blade by its plastic center and
move rapidly up and down on the center shaft of
the bowl. Use of a spray hose is also effective. If
necessary, use a brush.
The work bowl is made of a plastic that is shat-
ter resistant and heat resistant. It should not be
placed in a microwave oven, as the tube at the
back of the bowl houses the metal rod that acti-
vates the motor.
MAINTENANCE
Any other servicing should be performed by an
authorized service representative.
Chopping certain foods may scratch or cloud
the work bowl. Among them are ice, whole spic-
es and oils, like wintergreen. If you like to prepare
your own spice blends, you may want to keep a
second bowl just for that purpose.
The base housing is made of a durable, high-im-
pact-resistant plastic. Its smooth surface will look
new for years. Keep a sponge handy as you work
to wipe spills from the base.
Four rubber feet under the base help keep it sta-
ble on most work surfaces even when processing
heavy loads. If the feet leave spots on the count-
er, spray them with a spot remover and wipe with
a damp sponge. If any trace of the spot remains,
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