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APPENDIX: DRIOD App Guide
553
Information Technology
Your IT staff may have already installed, modified, and
mastered the apps for Android covered in this section;
however, if you’re looking into using an Android phone,
it’s good to know you can manage your server or answer
help-desk tickets from your phone. Not only are there a
wide variety of IT tools for Android, but a large portion of
them are free and written for the convenience of IT
professionals, such as the difficult-to-read but very
useful ConnectBot, which enables SSH (Secure Shell)
connections from your phone.
Table A–21 lists a few apps that don’t require special
phone hacks to work.
Table A–21. IT Apps.
App Name Price Notes QR Code
Zendesk for
Android, by
Zendesk
Free This app is for existing Zendesk customers.
It allows you to remotely track and manage
help-desk tickets.
android-vnc-
viewer, by
androidVNC team
+ antlersoft
Free This is a simple, open source VNC (virtual
native client) viewer for Android. It connects
to TightVNC, RealVNC, and Apple Remote
Desktop.
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