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197
Troubleshooting
Other Information Troubleshooting
■ The Projector Cannot Join the Network
Cause Countermeasure
The LAN cable (shielded
twisted pair) is not
connected correctly.
Check whether the LAN cable (shielded twisted pair)
is connected to the projector correctly. (P114)
[HDBaseT] was changed
from [On] to [Off] while
[Communication
settings] > [Wired
network] was set to
[HDBaseT].
Configure the [HDBaseT] setting again as follows.
(P108)
1. Change the [HDBaseT] setting from [Off] to [On]
again.
2. Change the wired network setting from [LAN port]
to [HDBaseT].
3. Following the instructions shown, press the
POWER button to enter standby mode
temporarily.
4. After at least five minutes, press the POWER
button again.
The projector has not
been on long enough
(less than about 40
seconds).
Network connections are not available until about 40
seconds after startup. Wait at least 40 seconds, and
then try to connect again. (P133)
The projector cannot join
a wireless network.
Follow the instructions in “Network Setting” (P135 –
P136), “Wireless LAN (Wi-Fi)” (P118), and “Detailed
settings (wireless)” (P125 – P127) to set up the
projector again. In PJ AP mode, try changing the
wireless channel on the projector (P125 – P127). In
infrastructure mode, try changing the wireless
channel on the access point. If connection is still not
possible, contact the Canon Customer Support
Center.
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