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Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > Your
Scanner Cannot Be Detected on the Network During Installation
Your Scanner Cannot Be Detected on the Network During Installation
Related Models: ADS-1250W/ADS-1700W
Cause Action
Your computer is not connected to
the network.
Make sure your computer is connected to a network, for example, a Wireless
LAN environment or has Internet access. For further support, contact your
network administrator.
Your machine is not connected to
the network.
• ADS-1250W
If the Wi-Fi light on the Control Panel does not light up, the LEDs will indicate
an error status. Make a note of the error status and then correct the error.
See Related Information:Error and Maintenance Indications.
• ADS-1700W
Press Settings > Network > WLAN > WLAN Status > Status. If the
LCD displays Connection Failed, ask your network administrator whether
your IP address is valid or not.
You use security software.
• In the installer dialog box, search for the Brother machine again.
• Allow access when the alert message of the security software appears during
the Brother Device installation.
• The following port numbers are used for Brother network features:
- Network scanning, Remote Setup
Port number 5566/Protocol TCP
- Network scanning (Brother iPrint&Scan)
Port number 54921/Protocol TCP
- BRAdmin Light
Port number 161/Protocol UDP
• For more information about security software, see Related Information: Your
Brother Machine Cannot Scan over the Network .
You use a Wi-Fi router.
The privacy separator on your Wi-Fi router may be enabled. Disable the privacy
separator.
Your Brother machine is placed
too far from the Wireless access
point/router.
Place your Brother machine within about 3.3 feet (1 meter) of the Wireless
access point/router when you configure the wireless network settings.
There are some obstructions
(walls or furniture, for example)
between your machine and the
Wireless access point/router.
Move your Brother machine to an obstruction-free area, or closer to the Wireless
access point/router.
There is a wireless computer,
Bluetooth-supported device,
microwave oven, or digital
cordless phone near the Brother
machine or the Wireless access
point/router.
Move all the devices away from the Brother machine or Wireless access point/
router.
Related Information
• Network Problems
• Your Brother Machine Cannot Scan over the Network
• If You Want to Check that Your Network Devices are Working Correctly
• Error and Maintenance Indications
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