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52 English
Troubleshooting
Replacement
Bulbs
1. Remove the glass cap by turning anti-
clockwise.
2. Replace the oven light.
3. Clean the glass cap.
4. When done, follow step 1 above in the
reverse order to reinsert the glass cap.
WARNING
Before replacing a bulb, turn off the oven and unplug the power cord.
Use only 25-40 W / 220-240 V, 300 °C heat-resistant bulbs. You can purchase
approved bulbs at a local Samsung service center.
Always use a dry cloth when handling a halogen bulb. This is to prevent the
bulb from being tampered with ngerprints or sweat, resulting in a shortened
lifecycle.
Troubleshooting
Checkpoints
If you encounter a problem with the oven, rst check the table below and try the
suggestions. If the problem continues, contact a local Samsung service centre.
Problem Cause Action
The buttons cannot
be pressed properly.
If there is foreign
matter caught
between the buttons
Touch model: if there
is moisture on the
exterior
If the lock function
is set
Remove the foreign
matter and try again.
Remove the moisture
and try again.
Check whether the
lock function is set.
The time is not
displayed.
If there is no power
supplied
Check whether there is
power supplied.
The oven does not
work.
If there is no power
supplied
Check whether there is
power supplied.
The oven stops while
in operation.
If it is unplugged from
the power socket
Reconnect the power.
The power turns off
during operation.
If continuous cooking
takes a long time
If the cooling fan does
not work
If the oven is installed
in a place without
good ventilation
When using several
power plugs in the
same socket
After cooking for a
long time, let the oven
cool.
Listen for the sound of
the cooling fan.
Keep the gaps
specied in the
product installation
guide.
Use a single plug.
There is no power to
the oven.
If there is no power
supplied
Check whether there is
power supplied.
Maintenance
NV73N9770RM_EU_DG68-00613K-00_EN.indd 52 4/12/2018 2:19:22 PM
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