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Important facts to know in case of an accident
10-4 Customer assistance/Reporting Safety Defects
10
Record all the details of the accident. This
will provide you with accurate records of
the accident for discussions with your
insurance company and other persons
who may be acting on your behalf.
Understand your repair estimate before
approving repairs.
Choosing the repair shop and the brands
of parts that they use on your vehicle is
your decision.
Ask for genuine Mitsubishi Motors parts.
Many times, to save money, your insur-
ance company will recommend imitation
parts that do not meet the original specifi-
cations of fit, finish, corrosion resistance
or workmanship.
The strength and integrity built into your
Mitsubishi vehicle is the result of a specific
design referred to as “Energy Management”.
Individual body parts are designed to act as
one unit in the event of an accident. Shock
waves are absorbed by protective panels or
are channeled around the passenger compart-
ment. This important feature is possible
because high tensile steel is used in
Mitsubishi panels and structural parts, some-
thing that cannot be guaranteed by the manu-
facturers of imitation parts. All Genuine
Mitsubishi body panels and support brackets
are designed and constructed as important
protection features in the event of an acci-
dent. By replacing body parts with imitations,
your vehicle may no longer meet original
equipment specifications.
As a consumer requesting repair on your
vehicle, you have consumer rights. Across the
country, State Insurance Commissioners have
begun considering rules on the use of non-
OEM parts. This could mean that repair shops
will have to disclose to the consumer, when
they intend to use non-OEM parts. Since reg-
ulations are not consistent on this point,
remember you have a choice. So, if you want
genuine Mitsubishi Motors parts, you may
have to specifically request them. Make cer-
tain your insurance company understands
imitations are not to be used in the repair of
your vehicle. You deserve the best genuine
Mitsubishi Motors parts.
Genuine Mitsubishi Motors parts are built
with the high quality and durability standards
you expect. Genuine Mitsubishi Motors
replacements parts are your guarantee that
your vehicle will have all the technological
advantages and maintain the style and protec-
tion of a brand new Mitsubishi Motors.
Remember to ask for genuine Mitsubishi
Motors parts.
Key information to discuss with
your insurance company
Mitsubishi Motors built-in pro-
tection
Consumer rights (For vehicles
sold in U.S.A.)
Genuine Mitsubishi Motors
parts
BK0220401US.book 4 ページ ２０１５年６月３日 水曜日 午前７時４２分
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