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Support Code List (When Paper Is Jammed)
If the paper is jammed, remove it following the procedure appropriate for each case.
Watch the movie (Windows)
Watch the movie (Mac)
• If you can see the jammed paper at the paper output slot:
1300
• If the paper is jammed when automatic duplex printing:
1304
• If the paper loaded in the cassette 1 is jammed:
1311
• If the paper loaded in the cassette 2 is jammed:
1312
• If the paper is jammed as the machine pulled in the printed paper:
1313
• If the paper loaded in the cassette 1 is jammed because the paper output tray is closed:
1315
• If the paper loaded in the cassette 2 is jammed because the paper output tray is closed:
1316
• If the paper tears and you cannot remove it from the paper output slot or from the transport unit:
Paper Is Jammed inside the Machine
• Cases other than above:
In Other Cases
923
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