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Paper Jams
When paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action
described in the message.
Watch the movie
• When a Support Code and a message are displayed on the computer screen:
• When a Support Code and a message are displayed on the touch screen:
For details on how to remove the jammed paper, refer to Support Code List (When Paper Is Jammed).
Note
• You can confirm the actions against errors with Support Codes on your computer or on the touch
screen by searching a Support Code.
Click Here to Search
844
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