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Note
• The printer is not detected. Check the connection. may be displayed depending on the
computer you use.
Check1
Make sure that the USB cable is securely plugged in to the machine and the
computer.
Check2
Follow the procedure below to connect the machine and the computer
again.
1. Turn the machine off.
2.
Unplug the USB cable from the machine and the computer, then connect it again.
3.
Turn the machine on.
Check3
If you cannot resolve the problem, follow the procedure below to reinstall the
MP Drivers.
1.
Click Cancel.
2.
Click Start Over on the Installation Failure screen.
3.
Click Exit on the "PIXMA XXX" screen (where "XXX" is your machine's name), then remove the CD-
ROM.
4.
Turn the machine off.
5.
Restart the computer.
6.
Make sure that you have no application software running.
7.
Insert the CD-ROM again, then install the MP Drivers.
• In other cases:
Reinstall the MP Drivers.
If the MP Drivers were not installed correctly, uninstall the MP Drivers, restart your computer, and then
reinstall the MP Drivers.
Deleting the Unnecessary MP Drivers
If you reinstall the MP Drivers, install the MP Drivers with the Setup CD-ROM or install them from our
website.
Note
• If the installer was forced to be terminated due to a Windows error, the system may be in an
unstable condition and you may not be able to install the drivers. Restart your computer before
reinstalling.
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