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36
If you experience Possible Causes Solution
Gas range noises during
Bake and Broil operations.
Noises that may be heard during
the Bake and Broil operations:
Whooshing, poof, clicking, snaps,
pop — These sounds are normal
operational noises that can be
heard each time the Bake or Broil
burners ignite during the cycle.
■ A pop can be heard when the gas valve is opening or cycling
on and will make a single pop when it snaps open from the
solenoid. It sounds similar to a suction cup being pulled off
of a piece of glass.
■ The igniters will click several times until the flame is
detected. These are short clicking sounds like tapping a nail
onto a piece of glass.
■ A whooshing or poof sound is heard when the bake or broil
burner ignites.
■ On some models, a clicking sound can be heard when the
convection fan relay cycles on and off.
Display shows messages. The display is showing a letter
followed by a number.
Clear the display. If a letter followed by a number reappears, call
for service.
Self-Cleaning cycle will
not operate.
The oven door is open. Close the oven door all the way.
The function has not been entered. Make sure you have properly followed the Self-Cleaning cycle
instructions.
On some models, a delay start
Self-Cleaning cycle has been set.
This will cause the oven to start the Self-Cleaning cycle at
a later time.
A Delay Start has been set. This will prevent the oven from starting any function until the
delayed start time is reached or has been canceled.
On 48" (121.9 cm) ranges, one
oven is self-cleaning.
When one oven is self-cleaning, the other oven cannot be set to
self-clean.
Oven cooking results
not what expected.
The proper temperature is not set. Double-check the recipe in a reliable cookbook.
The proper oven temperature
calibration is not set.
Select the temperature offset up to +35°F to increase or
decrease the temperature as desired.
The oven was not preheated. If the proper steps are followed when setting the desired
function, the oven will preheat before cooking.
The proper bakeware is not being
used.
Make sure the bakeware used is appropriate for the food being
cooked.
The racks are not positioned
properly.
Place racks so there is adequate space above each food item.
There is not proper air circulation
around bakeware.
Allow 2" (5.0 cm) of space around bakeware and oven walls.
The batter is not evenly distributed
in the pan.
Check that batter is level in the pan.
The proper length of time is not
being used.
Adjust cooking time.
The oven door has been opened
while cooking.
Oven peeking releases oven heat and can result in longer
cooking times.
Baked items are too brown on the
bottom.
Move rack to higher position in the oven.
Pie crust edges are browning early. Use aluminum foil to cover the edge of the crust and/or reduce
baking temperature.
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid
a service call, refer to the “Warranty” section in these instructions and scan the code there with your mobile device, or visit
https://jennair.custhelp.com. In Canada, visit http://www.jennair.ca.
TROUBLESHOOTING
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