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● Some Help screens include animations that guide you through procedures, such as clearing jams.
● For screens that contain settings for individual jobs, the Help opens to a topic that explains the
options for that screen.
● If the printer displays an error alert, rotate the dial to select the error, and then press the dial.
Information about the error displays on the screen. Rotate the dial to select OK or Details. Select
Details, if you want to see the error Event Code.
Restore the factory-set defaults
Restoring the factory-set defaults returns all of the printer and network settings to the factory defaults.
It will not reset the page count, or tray size.
To restore the printer to the factory-default settings, follow these steps.
CAUTION: Restoring the factory-set defaults returns all of the settings to the factory defaults, and it
also deletes any pages that are stored in the memory.
1. At the printer control panel, rotate the control dial to select the Menu option, and then press the
dial.
2. Rotate the dial to select Tools, and then press the dial.
3. Rotate and press the dial to select the following menu items:
a. Maintenance
b. Restore Settings
c. Restore All Factory Defaults
4. Rotate the dial to select Restore, and then press the dial to confirm the action.
The printer automatically restarts.
A “Cartridge is low” or “Cartridge is very low” message displays
on the printer control panel
Understand the cartridge-related messages on the control panel and what actions to take.
Cartridge is low: The printer indicates when a toner cartridge level is low. Actual toner cartridge life
remaining may vary. Consider having a replacement available to install when print quality is no longer
acceptable. The toner cartridge does not need to be replaced now.
Continue printing with the current cartridge until redistributing the toner no longer yields acceptable
print quality. To redistribute the toner, remove the toner cartridge from the printer and gently rock the
cartridge back and forth end to end. Reinsert the toner cartridge into the printer and close the cover.
Cartridge is very low: The printer indicates when the toner cartridge level is very low. Actual toner
cartridge life remaining may vary. To extend the life of the toner, gently rock the cartridges back and
forth end to end. Consider having a replacement available to install when print quality is no longer
acceptable. The toner cartridge does not need to be replaced now unless the print quality is no longer
acceptable.
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Chapter 6 Solve problems
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