Loading ...
Loading ...
Loading ...
Link speed and duplex settings.........................................................................................................................................................................54
Printer security features...................................................................................................................................................................................................55
Introduction.....................................................................................................................................................................................................................55
Assign or change the system password using the Embedded Web Server ....................................................................55
Energy-conservation settings.......................................................................................................................................................................................56
Print with EconoMode ..............................................................................................................................................................................................56
Set the Sleep Mode setting..................................................................................................................................................................................56
Set the Shutdown Mode setting.......................................................................................................................................................................57
Set the Disable Shutdown setting...................................................................................................................................................................57
HP Web Jetadmin...................................................................................................................................................................................................................57
Dynamic Security Enabled Printers ..........................................................................................................................................................................58
Update the firmware............................................................................................................................................................................................................58
Method one: Update the firmware using the control panel...........................................................................................................58
Method two: Update the firmware using the Embedded Web Server...................................................................................59
Method three: Update the firmware using the HP Printer Update utility............................................................................ 60
6 Solve problems...............................................................................................................................................................................................................................61
Customer support..................................................................................................................................................................................................................61
Control panel help system................................................................................................................................................................................................61
Restore the factory-set defaults ................................................................................................................................................................................62
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel.....................................62
Change the “Very Low” settings .......................................................................................................................................................................63
Order supplies...............................................................................................................................................................................................................64
Printer does not pick up paper or misfeeds........................................................................................................................................................64
Introduction.....................................................................................................................................................................................................................64
The printer does not pick up paper.................................................................................................................................................................64
The printer picks up multiple sheets of paper....................................................................................................................................... 66
Clear paper jams................................................................................................................................................................................................................... 68
Paper jam locations.................................................................................................................................................................................................. 68
Experiencing frequent or recurring paper jams?................................................................................................................................ 69
13.02 Jam error in Tray 1 .........................................................................................................................................................................................70
13.03 Jam error in Tray 2 ........................................................................................................................................................................................73
13.10.yz, 13.11.yz, 13.13.yz Jam error in the output bin...........................................................................................................................76
13.08, 13.09, 13.14, or 13.15 Jam error in the rear door ........................................................................................................................76
Jam error in the fuser output..............................................................................................................................................................................78
Resolving print quality problems.................................................................................................................................................................................79
Introduction.....................................................................................................................................................................................................................79
Troubleshoot print quality.................................................................................................................................................................................... 80
Troubleshoot image defects...............................................................................................................................................................................85
Solve wired network problems.....................................................................................................................................................................................93
Introduction.....................................................................................................................................................................................................................93
Poor physical connection......................................................................................................................................................................................93
The computer is using the incorrect IP address for the printer.................................................................................................93
The computer is unable to communicate with the printer.............................................................................................................94
The printer is using incorrect link and duplex settings for the network...............................................................................94
v
Loading ...
Loading ...
Loading ...