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Diagnosing the Device & Network Diagnosing the Network
User Guide 1101
Follow these steps to test the connectivity between the switch and another device in the
network:
1) In the Ping Config section, enter the IP address of the destination device for Ping test,
set Ping times, data size and interval according to your needs, and then click Ping to
start the test.
Destination IP Enter the IP address of the destination node for Ping test. Both IPv4 and IPv6 are
supported.
Ping Times Enter the number of times test data will be sent for Ping testing. It is recommended
to use the default value of 4.
Data Size Enter the size of the data sent for Ping testing. It is recommended to keep the
default value of 64 bytes.
Interval Specify the interval at which ICMP request packets are sent. It is recommended to
keep the default value of 1000 milliseconds.
2) In the Ping Result section, check the test results.
2.1.2 Troubleshooting with Tracert Testing
You can use the Tracert tool to find the path from the switch to the destination, and test
connectivity between the switch and routers along the path.
Choose the menu MAINTENANCE > Network Diagnostics > Tracert to load the following
page.
Figure 2-1 Troubleshooting with Tracert Testing
Follow these steps to test connectivity between the switch and routers along the path from
the source to the destination:
1) In the Tracert Config section, enter the IP address of the destination, set the max hop,
and then click Tracert to start the test.
Destination IP Enter the IP address of the destination device. Both IPv4 and IPv6 are supported.
Maximum Hops Specify the maximum number of the route hops the test data can pass through.
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