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I can't hear the sound clearmy
Testing the Sound
ME:INU>Support>SemfD agnoa a>SoundTeat
Before you review the list of problems and solutions below, make sure that the TV Sound Output menu
item is set to TV Speaker, and then listen to the speakers again. If the TV still does not play audio,
run the Sound Test. The Sound Test uses a built-in melody to check for sound problems. If the TV
does not play sound during the Sound Test, or the sound is distorted, there may be a problem with
the TV. Contact Samsung's Call Center for assistance. If the TV plays the Sound Test melody without
distortion, there may be a problem with an external device. Please check the connections. If the
problem persists, refer to the external device's user manual.
There is no sound or
Check the volume control of the device (cable/satellite box, DVD, Blu-ray, etc.)
the sound is too low at
connected to your TV.
maximum volume.
Set Sound > Speaker Settings > TV Sound Output to TV Speaker.
If you are using an external device, check the device's audio output option. (For
example, you may need to change your cable box's audio option to HDMI if the
box connected to your TV is using an HDMI cable.)
The picture is good but
To listen to the computer sound, connect the external speaker to the computer'
there is no sound.
s audio output connector.
If your TV has a headphone jack, make sure there is nothing plugged into it.
Reboot the connected device by disconnecting and then reconnecting the
device's power cable.
Make sure that the audio cable is connected to the correct audio output
The speakers are making connector on the external device.
an odd sound. For antenna or cable connections, check the signal information. A low signal
level may cause sound distortions.
Run Sound Test (Support > Se_f Diagnosis > Sound Test).
In HDMI mode, an audio HDM_ UHD CoJor is specific to a UHD source, and does not operate properly for
is intermittently stop or any other source. In this case, navigate Picture > Picture Options > HDM_ UHD
there is no sound. Color menu, and then set the HDMI UHD Co,or-enabled HDMI connector to Off.
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