User Manual - Page 192

For UN65HU8500FXZA-US04.

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WhentheTVisturnedon,theremotecontrolreceiverflashes5 timesbeforethe
screenturnson.
If youarehavingproblemspoweringonyourSamsungtelevision,therearea
numberof thingsto checkbeforecallingtheservicedepartment.Confirmthatthe
ProblemsPoweringOn
TV'spowercordisconnectedcorrectlyat bothendsandthattheremotecontrol
isoperatingnormally.Makesurethattheantennacableor cableTVcableisfirmly
connected.If youhavea cable/satellite box confirm that it is plugged in and
turned on.
i
Unable to find a If your TV is not connected to a cable box or satellite box, run Setup (System >
Channel Setup) or Auto Program (Broadcasting > Auto Program).
Store displays are all tuned to digital, HD (high definition) channels.
If you have an analog cable/set top box, upgrade to a digital set top box. Use
HDMI or Component cables to deliver HD (high definition) picture quality.
The TV image does not Many HD channels are upscaled from SD (Standard Definition) content. Look for a
look as good as it did channel that is broadcasting true HD content.
e Cable/Satellite Subscribers: Try HD channels from the channel lineup.
in the store.
e Air/Cable Antenna Connection: Try HD channels after running the Auto Program
function.
Adjust the cable/satellite box's video output resolution to 1080i or 720p.
The compression of video content may cause picture distortions, especially in fast
moving pictures from sports programs and action movies.
A weak or bad quality signal can cause picture distortions. This is not an issue
The picture is distorted, with the TV.
Mobile phones used close to the TV (within 3.2 ft) may cause noise in analog and
digital channels.
_, . If you're using a Component connection make sure that the Component cables are
/ne color ts wrong or . " .
connected to the correct jacks. Incorrect or loose connections may cause color
missing, problems or a blank screen.
Go to the Picture menu and then adjust the Picture Mode, Brightness, Sharpness,
The color is poor or and Color settings.
the picture is not bright See if Energy Saving (System > Eco Solution > Energy Saving) has been enabled.
enough. Try resetting the picture. (Picture > Picture Reset)
There is a dotted line
If the Picture Size has been set to Screen Fit, change the setting to 16:9.
on the edge of the
Change the cable/satellite box resolution.
screen.
.... il .....
The picture is black If you are using AV composite input, connect the video cable (yellow) to the TV's
and white, green component jack.
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