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TROUBLESHOOTING
211
Appendix
6
Skipped stitches Needle is turned, bent or the point is dull. Replace the needle. 69
Needle is installed incorrectly. Reinstall the needle correctly. 69
Needle is defective. Replace the needle. 69
Dust or lint has collected under the needle
plate.
Remove the dust or lint with the brush. 198
Thin or stretch fabrics are being sewn. Sew with one sheet of thin paper under the
fabric.
84
No stitching Needle is turned, bent or the point is dull. Replace the needle. 69
Bobbin is set incorrectly. Reset the bobbin thread correctly. 58
Upper threading is incorrect. Check the steps for threading the machine and
rethread the machine.
61
High-pitched sound
while sewing
Dust or lint is caught in the feed dogs. Remove the dust or lint. 198
Pieces of thread are caught in the race. Clean the race. 198
Upper threading is incorrect. Check the steps for threading the machine and
rethread the machine.
61
A bobbin designed specifically for this
machine is not used.
Incorrect bobbins will not work properly. Only
use a bobbin designed specifically for this
machine.
58
There are needle holes or friction scratches in
the bobbin case.
Replace the bobbin case, or consult your
authorized Brother dealer.
198
Fabric does not feed
through the machine.
Feed dogs are set in the down position.
Press , and then turn the handwheel to
raise the feed dogs.
126
Stitches are too close together. Lengthen the stitch length setting. 86
Wrong presser foot was used. Use the correct presser foot.
218
Needle is turned, bent or the point is dull. Replace the needle. 69
Thread is entangled. Cut the entangled thread and remove it from
the race.
—
Zigzag foot “J” is slanted on a thick seam at
the beginning of stitching.
Use the presser foot locking pin (black button
on the left side) on zigzag foot “J” to keep the
presser foot level while sewing.
83
The fabric feeds in
the opposite
direction.
The feed mechanism is damaged. Contact your authorized Brother dealer.
—
The needle contacts
the needle plate.
The needle clamp screw is loose. Firmly tighten the needle clamp screw. If the
needle is bent or blunt, replace it with a new
one.
70
Needle is turned, bent or the point is dull. Replace the needle. 69
Fabric being sewn
with the machine
cannot be removed.
Thread is tangled below the needle plate. Lift up the fabric and cut the threads below it,
and clean the race.
202
A broken needle has
fallen into the
machine.
— Turn off the machine, and then remove the
needle plate. If the needle that fell into the
machine can be seen, use tweezers to remove
it. After removing the needle, return the needle
plate to its original position.
Before turning on the machine, slowly turn the
handwheel toward you to check that it turns
smoothly. If the handwheel does not turn
smoothly or the needle that fell into the
machine cannot be removed, consult your
authorized Brother dealer.
—
The handwheel feels
sluggish when it is
turned.
Thread is tangled in the bobbin case. Remove the tangled thread from the bobbin
case. Re-install the bobbin case so it is
correctly positioned.
202
The built-in camera
cannot detect the
buttonhole foot.
The buttonhole foot is dirty. Clean the area of the buttonhole foot to be
detected.
141
Mark “A+” or 3 dots on the presser foot is
shaded.
Keep these area clean. 141
Problem Cause Solution Page
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