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TROUBLESHOOTING
210
Upper thread breaks. Machine is not threaded correctly (used the
wrong spool cap, spool cap is loose, the
thread did not catch the needle bar threader,
etc.)
Rethread the machine correctly. 61
Knotted or tangled thread is being used. Remove any knots or tangles.
—
The selected needle is not appropriate for the
thread being used.
Select a needle that is appropriate for the type
of thread being used.
71
Upper thread tension is too tight. Adjust the thread tension. 87
Thread is twisted. Use scissors, etc., to cut the twisted thread
and remove it from the race, etc.
—
Needle is turned, bent or the point is dull. Replace the needle. 69
Needle is installed incorrectly. Reinstall the needle correctly. 69
There are scratches around the opening of the
needle plate.
Replace the needle plate, or consult your
authorized Brother dealer.
198
There are scratches around the opening in the
presser foot.
Replace the presser foot, or consult your
authorized Brother dealer.
72
There are scratches on the bobbin case. Replace the bobbin case, or consult your
authorized Brother dealer.
198
Using improper needle or thread for the
selected fabric.
Check the “Fabric/Thread/Needle
Combinations” chart.
71
While sewing, the thread became knotted or
tangled.
Rethread upper and lower thread. 58, 61
A bobbin designed specifically for this
machine is not used.
Incorrect bobbins will not work properly. Only
use a bobbin designed specifically for this
machine.
58
The thread is tangled
on the wrong side of
the fabric.
Upper threading is incorrect. Check the steps for threading the machine and
rethread the machine. Be sure that the presser
foot is in the raised position when threading
the machine so that the upper thread sets
properly in the upper tension.
61
Using improper needle or thread for the
selected fabric.
Check the “Fabric/Thread/Needle
Combinations” chart.
71
The upper thread is
too tight.
The bobbin thread is incorrectly installed. Correctly install the bobbin thread. 58
Bobbin thread
breaks.
Bobbin is set incorrectly. Reset the bobbin thread correctly. 58
Bobbin thread is incorrectly wound. Use a correctly wound bobbin. 52
There are scratches on the bobbin or it doesn’t
rotate properly.
Replace the bobbin. 58
Thread is twisted. Use scissors, etc. to cut the twisted thread
and remove it from the race, etc.
—
A bobbin designed specifically for this
machine is not used.
Incorrect bobbins will not work properly. Only
use a bobbin designed specifically for this
machine.
58
Fabric puckers. There is a mistake in the upper or bobbin
threading.
Check the steps for threading the machine and
rethread it correctly.
58, 61
Spool cap is set incorrectly. Check the method for attaching the spool cap,
then reattach the spool cap.
61
Using improper needle or thread for the
selected fabric.
Check the “Fabric/Thread/Needle
Combinations” chart.
71
Needle is turned, bent or the point is dull. Replace the needle. 69
Stitches are too long when sewing thin fabrics. Shorten the stitch length. 86
Thread tension is set incorrectly. Adjust the thread tension. 87
Wrong presser foot. Use the correct presser foot. 218
The stitch is not sewn
correctly.
The presser foot that is used is not appropriate
for the type of stitch that you wish to sew.
Attach the presser foot that is appropriate for
the type of stitch that you wish to sew.
218
The thread tension is incorrect. Adjust the tension of the upper thread. 87
The thread is tangled, for example, in the
bobbin case.
Remove the tangle thread. If the thread is
tangled in the bobbin case, clean the race.
198
Skipped stitches Machine is threaded incorrectly. Check the steps for threading the machine and
rethread it correctly.
61
Using improper needle or thread for the
selected fabric.
Check the “Fabric/Thread/Needle
Combinations” chart.
71
Problem Cause Solution Page
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