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TROUBLESHOOTING
208
List of Symptoms
If you have a minor problem with your machine, check the following solutions. If the solutions suggested
do not correct the problem, contact your authorized Brother dealer. Press
for advice about minor sewing problems during sewing. Press at any time to return to
the original screen.
■ Getting ready
Problem Cause Solution Page
Cannot thread the
needle.
Needle is not in the correct position. Press the “Needle Position” button to raise the
needle.
15
Needle is installed incorrectly. Reinstall the needle correctly. 69
Needle is turned, bent or the point is dull. Replace the needle. 69
Upper threading is incorrect. Check the steps for threading the machine and
rethread the machine.
61
The needle threader hook is bent and does not
pass through the eye of the needle.
Contact your authorized Brother dealer.
—
The needle threader lever cannot be moved or
returned to its original position.
Contact your authorized Brother dealer.
—
A size 65/9 needle is being used. The needle is incompatible with the needle
threader. Manually pass the thread through the
eye of the needle.
64
Cannot lower the
presser foot with the
presser foot lever.
Presser foot was raised using the “Presser
Foot Lifter” button.
Press the “Presser Foot Lifter” button to lower
the presser foot.
15
Bobbin thread does
not wind neatly on the
bobbin.
The thread is not passed through the bobbin
winding thread guide correctly.
Correctly pass the thread through the bobbin
winding thread guide.
65
Bobbin spins slowly.
Press in the bobbin winding window to
increase the bobbin winding speed.
55
The thread that was pulled out was not wound
onto the bobbin correctly.
Wind the thread that was pulled off around the
bobbin 5 or 6 times clockwise.
53
The empty bobbin was not set on the pin
properly.
Set the empty bobbin on the pin and slowly
turn the bobbin until you hear it click in place.
52
While winding the
bobbin, the bobbin
thread was wound
below the bobbin
winder seat.
You have not wound the bobbin thread
properly when you are initially winding thread
on the bobbin as well as being sure that the
bobbin thread is set in the guides.
After removing the thread wound below the
bobbin winder seat, wind the bobbin correctly.
Follow the drawn images on the top of the
machine for guidance when threading the
machine for bobbin winding.
52
The bobbin thread
cannot be pulled up.
Needle is turned, bent or the point is dull. Replace the needle. 69
Bobbin is set incorrectly. Reset the bobbin thread correctly. 58
Machine does not
operate
All keys and buttons have been locked by
.
Press to unlock all keys and buttons.
66, 72
Nothing appears in
the LCD.
Main power switch is not turned on. Turn the main power to ON.
26
The plug of the power cord is not inserted into
an electrical outlet.
Insert the plug of the power cord into an
electrical outlet.
27
The LCD screen does
not look very clear.
The brightness of the screen is not adjusted. Adjust the “Screen Display Brightness” in the
settings screen.
30
Nothing happens,
even if the LCD
display is pressed
The screen has been locked. Press either of the following keys to unlock the
screen.
—
The LCD screen is
fogged up.
Condensation has formed on the LCD screen. After a while, the cloudiness will disappear.
—
The dual purpose
stylus cannot be
operated.
The dual purpose stylus is dirty. Clean the light-emitting part of the dual
purpose stylus.
—
The battery is dead. Replace the battery with a new one.
94
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