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TROUBLESHOOTING
209
Appendix
6
■ While sewing
Problem Cause Solution Page
Machine does not
operate.
“Start/Stop” button was not pressed. Press the “Start/Stop” button.
15
There is no stitch pattern selected. Select a stitch pattern.
105, 158
Presser foot is not lowered. Lower the presser foot.
15
“Start/Stop” button was pressed with the foot
controller attached.
Remove the foot controller, or use the foot
controller to operate the machine.
78
The “Start/Stop” button was pressed while the
machine is set for the sewing speed controller
to control the zigzag stitch width.
Use the foot controller instead of the “Start/
Stop” button to operate the machine, or set
the “Width Control” to “OFF” in the settings
screen.
29, 78
Needle breaks. Needle is installed incorrectly. Reinstall the needle correctly. 69
Needle clamp screw is not tightened. Tighten the needle clamp screw. 70
Needle is turned or bent. Replace the needle. 69
Using improper needle or thread for the
selected fabric.
Check the “Fabric/Thread/Needle
Combinations” chart.
71
Wrong presser foot was used. Use the recommended presser foot.
218
Upper thread tension is too tight. Adjust the thread tension. 87
Fabric is pulled during sewing. Do not pull the fabric during sewing. —
Spool cap is set incorrectly. Check the method for attaching the spool cap,
then reattach the spool cap.
61
There are scratches around the opening in the
needle plate.
Replace the needle plate, or consult your
authorized Brother dealer.
198
There are scratches around the opening in the
presser foot.
Replace the presser foot, or consult your
authorized Brother dealer.
72
There are scratches on the bobbin case. Replace the bobbin case, or consult your
authorized Brother dealer.
198
Needle is defective. Replace the needle. 69
A bobbin designed specifically for this
machine is not used.
Incorrect bobbins will not work properly. Only
use a bobbin designed specifically for this
machine.
58
Upper threading is incorrect. Check the steps for threading the machine and
rethread the machine.
61
Bobbin is set incorrectly. Reset the bobbin thread correctly. 58
Presser foot is attached incorrectly. Attach the presser foot correctly. 72
Screw of the presser foot holder is loose. Securely tighten the screw of the presser foot. 73
Fabric is too thick. Use fabric that the needle can pierce when the
handwheel is turned.
82
Fabric is fed forcefully when sewing thick
fabric or thick seams.
Allow the fabric to be fed without being
forcefully pushed.
71, 82
Stitch length is too short. Adjust the stitch length. 86
Bobbin thread is incorrectly wound. Use a correctly wound bobbin. 52
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