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CUSTOMER ASSISTANCE
286
Service Contract
You may have purchased a service contract for
a vehicle to help protect you from the high cost
of unexpected repairs after the manufacturer's
New Vehicle Limited Warranty expires. The
manufacturer stands behind only the manufac
-
turer's service contracts. If you purchased a
manufactur
er's service contract, you will
receive Plan Provisions and an Owner Identifi
-
cation Card in the mail within three weeks of
the vehicl
e delivery date. If you have any ques-
tions about the service contract, call the manu-
facturer's Service Contract National Customer
H
otline at
1-800-521-9922 (Canadian resi-
dents, call (800) 465-2001 English / (800)
3
87-9983 F
rench).
The manufacturer will not stand behind any
service co
ntract that is not the manufacturer's
service contract. It is not responsible for any
service contract other than the manufacturer's
service contract. If you purchased a service
contract that is not a manufacturer's service
contract, and you require service after the
manufacturer's New Vehicle Limited Warranty
expires, please refer to the contract docu
-
ments, and contact the person listed in those
documents.
W
e appreciate that you have made a major
investment
when you purchased the vehicle.
An authorized dealer has also made a major
investment in facilities, tools, and training to
assure that you are absolutely delighted with
the ownership experience. You will be pleased
with their sincere efforts to resolve any warranty
issues or related concerns.
REPORTING SAFETY
DEFECTS
In The 50 United States And
Washington, D.C.
If you believe that your vehicle has a defect
that could cause a crash or cause injury or
death, you should immediately inform the
National Highway Traffic Safety Administra
-
tion (NHTSA) in addition to notifying FCA US
LLC.
If NHTSA receives similar complaints,
it may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However,
NHTSA cannot become involved in
individual problems between you, an
authorized dealer or FCA US LLC.
To contact NHTSA, you may call the
Vehicle Sa
fety Hotline toll free at
1-888-327-4236 (TTY:
1-800-424-9153); or go to http://
www.safercar.gov; or write to: Admin-
istrator, NHTSA, 1200 New Jersey
Avenue, SE
., West Building, Wash-
ington, D.C. 20590. You can also
obtain oth
er information about motor
vehicle safety from http://
www.safercar.gov.
WARNING!
Engine exhaust (internal combustion engines
only), some of its constituents, and certain
vehicle components contain, or emit,
chemicals known to the State of California to
cause cancer and birth defects, or other
reproductive harm. In addition, certain fluids
contained in vehicles and certain products of
component wear contain, or emit, chemicals
known to the State of California to cause
cancer and birth defects, or other
reproductive harm.
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