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209
Troubleshooting
Other Information Troubleshooting
Symptoms and Solutions
■ You Cannot Turn on the Projector
■ You Cannot Project an Image from the Projector
Cause Countermeasure
The power cord is not
connected correctly.
Check whether the power cord is connected
correctly. (P52)
The power cord has just
been connected.
Wait at least one second after plugging the projector
in until you press the POWER button. You cannot
turn the projector on immediately after plugging it in.
(P53)
The safety device is
activated because the air
intake or the exhaust
vent is blocked and the
internal temperature of
the projector has
increased.
When the safety device is active, the [POWER]
indicator does not turn on when you connect the
power cord. You cannot disable this safety device.
Remove any obstacle that is blocking the air intake or
exhaust vent and contact the Canon Customer
Support Center.
The air filter is not
installed correctly.
Check whether the air filter is installed correctly.
(P194)
Key lock is enabled.
Check that Key lock (P122) is not enabled for the
projector or the remote control.
Cause Countermeasure
A cable is not connected
correctly.
Check whether the projector is connected to the
computer or AV equipment correctly. (P45, P46)
20 seconds have not
elapsed since the
projector was turned on.
When the projector is turned on, the opening window
is displayed for approximately 20 seconds. To project
an image immediately, press the OK button on the
remote control or side control. (P29, P33)
No image is sent from
the AV equipment.
Check whether an image is played on the connected
video camcorder, DVD, etc.
Connection with the
input terminal has not
been performed
correctly.
Check whether the AV equipment is connected to the
projector input terminal correctly. (P32)
No input signal type has
been selected for the
connected AV
equipment.
Check that the same input signal has been correctly
selected for the connected AV equipment from the
[INPUT] menu. (P56)
The input signal type is
incorrect.
Check whether the selected input signal type is
correct. (P56, P198)
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