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ter. If possible, the service center will con-
tact you to arrange a service appointment.
General information
A Service Request can be started via a
Check Control message, refer to page 119.
Carry out service registration via the Check
Control message: "Service request".
Starting a Service Request
1. "MINI Connected"
2. "MINI Assist"
3. "Teleservice Call"
Last Service Request
Concept
The last Service Request, for instance the
last report to the dealer’s service center, can
be displayed on the Control Display.
Displaying the last Service Request
Check to see when the last Service Request
was transmitted.
1. "My MINI"
2. "Vehicle status"
3. Move the Controller to the left.
4. "Teleservice Call"
Teleservice Report
Concept
Transmits technical data that is evaluated
for the ongoing development of MINI prod-
ucts from the vehicle to MINI in regular in-
tervals, if needed.
General information
The Teleservice Report is free of charge and
is activated in vehicles that meet the follow-
ing requirements:
– Certain technical requirements are met.
– Active MINI Connected contract.
– Equipped with intelligent emergency
call.
Neither personal data nor position data is
transmitted.
Teleservice Battery Guard
Concept
If the battery charge state falls below cer-
tain values, MINI will inform you or your
dealer’s service center directly in defined
cases or the next time the vehicle is started.
General information
If necessary and possible, the dealer's serv-
ice center will contact you to arrange a
service appointment.
The Battery Guard Teleservice is available
on a country-specific basis and under the
following conditions:
– Certain technical requirements are met.
– Active MINI Connected contract.
– To receive information from the Battery
Guard Teleservice, your contact data
must be stored in the MINI Connected
customer portal.
Your dealer’s service center
Concept
The preset service center is displayed and is
possible to contact the service center.
General information
To use Service Partner management in the
vehicle, log in with the MINI Connected ac-
cess data in the MINI Connected customer
portal. In addition, your vehicle must be as-
signed to your account in the MINI Con-
nected customer portal.
Seite 251
MINI Connected COMMUNICATION
251
Online Edition for Part no. 01402667273 - VI/19
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